FAQ Download Folder

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Episode item remains "Snatched" and won't change to "Downloaded"

You must NOT set a client download folder anywhere near a show root folder as this will fail by design.

For example...

a parent folder that contains processed items...
/path/to/Media_Volume/SG/TV/

while downloading directly to somewhere under...
/path/to/Media_Volume/SG/TV/

will be ignored, and those files will not be processed; for file security.

Solution...

Change your client downloader path from...
/path/to/Media_Volume/SG/TV/

to something like...
/path/to/Media_Volume/Incoming/SG/

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