Solutions Architect | Pre-Sales Engineering | Collaboration Technologies
I help organizations modernize their UCaaS/CCaaS platforms and enterprise collaboration environments. With 17+ years in networking and 8+ years leading enterprise collaboration deployments, I bridge the gap between technical architectures and business outcomes.
- Architect Cisco Webex, Microsoft Teams Rooms, and hybrid collaboration solutions
- Partner with sales to align technical roadmaps with executive priorities
- Build automation tools and reporting dashboards that simplify UCaaS/CCaaS adoption
- Contribute to customer success from discovery → design → deployment
- Influenced $4.5M+ closed-won collaboration revenue since 2022
- Guided 47+ enterprise deals from $20K to $1M+
- Delivered scalable collaboration solutions for 1,000+ user environments
- Cisco Collaboration (CUCM, Webex, UCCX)
- UCaaS/CCaaS APIs (Webex, Teams, Zoom)
- Networking & SD-WAN automation
- Python for reporting, health checks, and integrations
- UCaaS Health Check → API-driven MOS/Jitter/Packet Loss reporting (CSV + HTML)
- TCO Calculator → Pre-sales ROI/TCO analysis tool for UCaaS migrations
- Architecture Templates → Reusable Visio / Mermaid collaboration diagrams