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Zendesk Messaging Worker

This worker and application can be used to send messaging via Sunshne Conversations. The full overview can be found at https://internalnote.com/sunshine-conversation-automations

Deploy to Cloudflare Workers

Worker

The worker has two endpoints:

/notifications

Expects a payload of a WhatsApp phone number, and an approved template name.

{
	"phone":"1234567890",
	"template":"template_name"
}

/messages

Expects a payload of a requester ID of a Zendesk user, and your message in plain text.

{
	"requester":"1234567890",
	"message":"message"
}

Settings

https://internalnote.com/content/images/2023/05/image-41.png

App

The app can be found in /app and allows agents to submit messages. Please check the releases in the left sidebar to find the latest version.

https://internalnote.com/content/images/2023/05/image-45.png