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PUBLIC | Faculdade de Ciências e Tecnologia da Universidade de Coimbra (FCTUC) - Mestrado em Engenharia Informática (MEI) - Percurso: Engenharia de Software - 2022/2023 | Engenharia de Serviços (ES) - Trabalho Prático: Applying service design techniques to model a real-world service