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omni-channel

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一站式全渠道业务中台系统包括订单管理系统OMS/电商ERP、库存WMS统一管理系统和SAP财务管理系统等,实现快速部署,并帮助企业后续自主进行开发迭代,实现数字化转型,并有多个经典案例。中台系统包括:通用业务中台、强大的技术中台Springcloud/Istio、后续开发方案的设计,技术(K8S,SERVERLESS)及管理人员的培训等。

  • Updated Jun 1, 2024
  • Java

Provide a Unified Customer Service Experience with the communication channels, customer data and ticketing tools provided by a single solution. Customer engagement agents can access to 360o Customer View using Omni-Channel Engagement model, and enable them to process service tickets, using Knowledge Base Search Engine. Bringing all relevant data…

  • Updated Jan 8, 2018
  • Java

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