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EDU-3149: Updates wording for Volume-based tier pricing
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Source of truth Tomas Lorinc

Needs sign-off for wording changes beyond suggested wording
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fairlydurable committed Sep 9, 2024
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29 changes: 17 additions & 12 deletions docs/evaluate/temporal-cloud/pricing.mdx
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Expand Up @@ -57,22 +57,27 @@ Temporal Cloud also offers a credit system.
Credits provide an additional discount schedule for billable Actions and [storage](#storage).
Credits do not expire.

The credits applied to a Temporal Cloud Account include volume-based discounts for each Namespace.
Pricing may not be uniform per Namespace.
For example, under one credit commitment, a Namespace may use up to 300 million Actions priced at $23.25 per million Actions.
Another Namespace with over 300 million Actions benefits from a reduced rate of $18.80 per million Actions for any Actions beyond the 300 million mark.
Credits applied to a Temporal Cloud Account include volume-based discounts.
Discounts are applied separately for each Namespace so pricing may not be uniform between Namespaces.
For example, consider an account eligible for volume discounts using two Namespaces, one with 100 million Actions and one with 500 million Actions:

The following table outlines the tiers for the credits system:
- The first Namespace using 100 million Actions is billed at the $23.25 per million Actions tier.
- The second Namespace with 500 million Actions is billed as follows:
- The first 300 million Actions are billed at the $23.25 per million Actions tier.
- The remaining 200 million Actions are billed at the $18.80 per million Actions tier.

The table below shows our credit tiers and thresholds:

| Actions (Per Million Actions per Namespace) | Cost |
| ------------------------------------------- | ---------- |
| Up to 300M | $23.25 |
| Over 300M up to 1.5B | $18.80 |
| Over 1.5B up to 7.5B | $14.10 |
| Over 7.5B up to 30B | $10.50 |
| Over 30B up to 150B | $7.90 |
|---------------------------------------------|------------|
| First 300M Actions | $23.25 |
| Next 1.2B up to 1.5B | $18.80 |
| Next 6B up to 7.5B | $14.10 |
| Next 22.5B up to 30B | $10.50 |
| Next 120B up to 150B | $7.90 |
| Over 150B | $5.90 |


The following operations result in Actions:

**Workflows**
Expand Down Expand Up @@ -272,7 +277,7 @@ You can purchase Temporal Cloud credits by contacting our team at [sales@tempora

The Temporal Cloud service is consumption-based.
You pay only for what you need with no minimum usage requirement.
Basic support has a monthly fee starting from $200.
Basic support has a monthly fee starting from $200.

**Can I purchase Temporal Cloud through my Amazon, Azure, or Google Cloud Platform marketplace?**

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