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Root Cause Workflow Dcoumentation v1
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# Root Cause Improvement Workflow Documentation | ||
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## Overview | ||
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The Root Cause Improvement Workflow is a Human-In-The-Loop AI Assistant interface designed to help healthcare professionals analyze and optimize healthcare processes. This tool combines process mining techniques with AI-assisted analysis to identify bottlenecks, analyze common pathways, and provide recommendations for process improvements. | ||
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## Key Features | ||
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### Process Management | ||
- View and filter processes by status (New, In-Progress, Completed) | ||
- Filter processes by location, type, and date range | ||
- Select processes to view detailed information and analysis | ||
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### AI-Assisted Analysis | ||
- Interactive chat interface for asking questions about selected processes | ||
- Automated insights about process bottlenecks and common pathways | ||
- Recommendations for process optimization based on OCEL (Object-Centric Event Log) data | ||
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### Process Documentation | ||
- Document analysis findings | ||
- Export and publish analysis results | ||
- Track process improvements over time | ||
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## Interface Components | ||
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### Filters Section | ||
Located at the top of the page, the filters section allows users to narrow down the displayed processes: | ||
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1. **Location Filter**: Select a specific hospital or healthcare facility | ||
2. **Process Type Filter**: Filter by process categories (e.g., Reported Barriers, Admission Process) | ||
3. **Date Range Filter**: Filter processes by date range | ||
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### Process Items Panel | ||
Displays process items based on the selected tab and applied filters: | ||
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1. **Status Tabs**: Switch between New, In-Progress, and Completed processes | ||
2. **Process Items**: Each item shows: | ||
- Process title | ||
- Process type with color coding | ||
- Location | ||
- Date | ||
- Related object types (e.g., Nurse, Document, Physician) | ||
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### AI Assistant Panel | ||
Interactive chat interface for analyzing the selected process: | ||
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1. **Chat History**: Displays the conversation between the user and the AI assistant | ||
2. **Input Field**: Enter questions or requests for the AI assistant | ||
3. **Send Button**: Submit your message to the AI assistant | ||
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### Process Analysis Panel | ||
Displays detailed information about the selected process: | ||
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1. **Basic Information**: | ||
- Process Type | ||
- Location | ||
- Status | ||
- Date | ||
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2. **OCEL Insights**: | ||
- Event Count: Total number of events in the process | ||
- Average Path Length: Average duration of the process in hours | ||
- Bottleneck Activities: Activities identified as potential bottlenecks | ||
- Common Pathways: Frequently occurring sequences of activities | ||
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3. **Related Objects**: | ||
- Types of objects involved in the process (e.g., Patient, Document, Medication) | ||
- Object IDs | ||
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### Analysis Section | ||
Text area for documenting analysis findings with options to: | ||
- Export the analysis | ||
- Publish the analysis to share with team members | ||
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## Workflow | ||
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### 1. Filter and Select a Process | ||
1. Use the filters at the top to narrow down the list of processes | ||
2. Select the appropriate tab (New, In-Progress, Completed) | ||
3. Click on a process item to view its details | ||
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### 2. Review Process Details | ||
1. Examine the basic information about the process | ||
2. Review the OCEL insights to understand process performance | ||
3. Check the related objects to understand the scope of the process | ||
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### 3. Interact with the AI Assistant | ||
1. Ask questions about the process (e.g., "What are the main bottlenecks?") | ||
2. Request recommendations for improvement | ||
3. Inquire about specific aspects of the process | ||
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### 4. Document Your Analysis | ||
1. Use the analysis text area to document your findings | ||
2. Include AI-suggested improvements and your own insights | ||
3. Export or publish your analysis when complete | ||
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### 5. Track Improvements | ||
1. Move processes from New to In-Progress when work begins | ||
2. Move processes to Completed when improvements are implemented | ||
3. Compare metrics before and after improvements | ||
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## AI Capabilities | ||
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The AI assistant can provide insights on: | ||
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1. **Bottleneck Analysis**: | ||
- Identify activities that slow down the process | ||
- Quantify the impact of bottlenecks | ||
- Suggest ways to address bottlenecks | ||
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2. **Pathway Optimization**: | ||
- Analyze common process pathways | ||
- Identify inefficient paths | ||
- Suggest more efficient alternatives | ||
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3. **Resource Allocation**: | ||
- Identify resource constraints | ||
- Suggest optimal resource distribution | ||
- Recommend staffing adjustments | ||
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4. **Process Recommendations**: | ||
- Provide specific, actionable recommendations | ||
- Suggest process redesign opportunities | ||
- Offer best practices from similar processes | ||
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## Technical Details | ||
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### Data Model | ||
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The Root Cause Improvement Workflow uses an Object-Centric Event Log (OCEL) data model, which captures: | ||
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1. **Events**: Activities that occur during a process | ||
2. **Objects**: Entities involved in the process (e.g., patients, documents) | ||
3. **Relationships**: Connections between events and objects | ||
4. **Timestamps**: When events occurred | ||
5. **Attributes**: Additional information about events and objects | ||
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### Process Types | ||
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The system supports various healthcare process types: | ||
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1. **Reported Barriers**: Issues reported by staff that impede workflow | ||
2. **Admission Process**: Patient intake and admission procedures | ||
3. **Discharge Process**: Patient discharge and follow-up procedures | ||
4. **Perioperative Process**: Surgical and perioperative workflows | ||
5. **Patient Flow**: Movement of patients through the healthcare system | ||
6. **Medication Process**: Medication ordering, dispensing, and administration | ||
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### Performance Metrics | ||
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The system tracks several key performance indicators: | ||
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1. **Event Count**: Total number of events in a process | ||
2. **Average Path Length**: Average duration of the process in hours | ||
3. **Bottleneck Impact**: Quantified impact of identified bottlenecks | ||
4. **Patient Impact**: Number of patients affected by the process | ||
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## Best Practices | ||
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1. **Regular Review**: Schedule regular reviews of processes, especially those with high impact | ||
2. **Collaborative Analysis**: Involve stakeholders from different roles in the analysis | ||
3. **Incremental Improvement**: Focus on implementing small, manageable improvements | ||
4. **Data-Driven Decisions**: Base improvement decisions on the data and insights provided | ||
5. **Follow-Up**: After implementing changes, review the process again to measure improvement | ||
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## Troubleshooting | ||
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### Common Issues | ||
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1. **No processes appear in the list**: | ||
- Check that your filters aren't too restrictive | ||
- Verify that the date range includes relevant processes | ||
- Ensure you have the necessary permissions to view processes | ||
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2. **AI assistant doesn't provide specific answers**: | ||
- Be more specific in your questions | ||
- Select a process first before asking questions | ||
- Focus questions on the specific process selected | ||
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3. **Unable to export or publish analysis**: | ||
- Ensure you've selected a process | ||
- Make sure you've entered analysis text | ||
- Check your permissions for exporting and publishing | ||
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## Support | ||
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For additional support or to report issues with the Root Cause Improvement Workflow, please contact the Zephyrus support team at [email protected]. | ||
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*Last Updated: February 27, 2025* |