support request

README.md

@@ -11,5 +11,5 @@ C# client for Jira Service Desk
 * [X] Info
 * [X] Organization
 * [X] Queues
-* [ ] Request
+* [X] Request
 * [X] ServiceDesk

src/JiraServiceDesk.Net/JiraServiceDesk.Net.csproj.DotSettings

@@ -3,4 +3,5 @@
 	<s:Boolean x:Key="/Default/CodeInspection/NamespaceProvider/NamespaceFoldersToSkip/=info/@EntryIndexedValue">True</s:Boolean>
 	<s:Boolean x:Key="/Default/CodeInspection/NamespaceProvider/NamespaceFoldersToSkip/=organization/@EntryIndexedValue">True</s:Boolean>
 	<s:Boolean x:Key="/Default/CodeInspection/NamespaceProvider/NamespaceFoldersToSkip/=queues/@EntryIndexedValue">True</s:Boolean>
+	<s:Boolean x:Key="/Default/CodeInspection/NamespaceProvider/NamespaceFoldersToSkip/=request/@EntryIndexedValue">True</s:Boolean>
 	<s:Boolean x:Key="/Default/CodeInspection/NamespaceProvider/NamespaceFoldersToSkip/=servicedesk/@EntryIndexedValue">True</s:Boolean></wpf:ResourceDictionary>

src/JiraServiceDesk.Net/Models/Common/JiraServiceDeskDate.cs

@@ -0,0 +1,12 @@
+using System;
+
+namespace JiraServiceDesk.Net.Models.Common
+{
+    public class JiraServiceDeskDate
+    {
+        public DateTime? Iso8601 { get; set; }
+        public DateTime? Jira { get; set; }
+        public string Friendly { get; set; }
+        public long EpochMillis { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Common/JsonEnumConverter.cs

@@ -0,0 +1,30 @@
+using System;
+using Newtonsoft.Json;
+
+namespace JiraServiceDesk.Net.Models.Common
+{
+    public abstract class JsonEnumConverter<TEnum> : JsonConverter
+        where TEnum : struct, IConvertible
+    {
+        public abstract string ConvertToString(TEnum value);
+
+        public abstract TEnum ConvertFromString(string s);
+
+        public override void WriteJson(JsonWriter writer, object value, JsonSerializer serializer)
+        {
+            var actualValue = (TEnum)value;
+            writer.WriteValue(ConvertToString(actualValue));
+        }
+
+        public override object ReadJson(JsonReader reader, Type objectType, object existingValue, JsonSerializer serializer)
+        {
+            string s = (string)reader.Value;
+            return ConvertFromString(s);
+        }
+
+        public override bool CanConvert(Type objectType)
+        {
+            return objectType == typeof(string);
+        }
+    }
+}

src/JiraServiceDesk.Net/Models/Common/Links.cs

@@ -7,6 +7,9 @@ public class Links
         public string Next { get; set; }
         public string Prev { get; set; }
         public string JiraRest { get; set; }
+        public string Web { get; set; }
+        public string Content { get; set; }
+        public string ThumbNail { get; set; }
         public AvatarUrls AvatarUrls { get; set; }
         public AvatarUrls IconUrls { get; set; }
         public string Self { get; set; }

src/JiraServiceDesk.Net/Models/Common/NamedId.cs

@@ -0,0 +1,8 @@
+namespace JiraServiceDesk.Net.Models.Common
+{
+    public abstract class NamedId
+    {
+        public string Id { get; set; }
+        public string Name { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Common/NamedIdWithLinks.cs

@@ -0,0 +1,11 @@
+namespace JiraServiceDesk.Net.Models.Common
+{
+    public abstract class NamedIdWithLinks : WithLinks
+    {
+        public abstract class NamedId
+        {
+            public string Id { get; set; }
+            public string Name { get; set; }
+        }
+    }
+}

src/JiraServiceDesk.Net/Models/Common/Reporter.cs

@@ -0,0 +1,5 @@
+namespace JiraServiceDesk.Net.Models.Common
+{
+    public class Reporter : User
+    { }
+}

src/JiraServiceDesk.Net/Models/ServiceDesk/Reporter.cs → src/JiraServiceDesk.Net/Models/Common/User.cs

@@ -1,12 +1,13 @@
-namespace JiraServiceDesk.Net.Models.ServiceDesk
+namespace JiraServiceDesk.Net.Models.Common
 {
-    public class Reporter
+    public abstract class User : WithLinks
     {
         public string Name { get; set; }
         public string Key { get; set; }
         public string EmailAddress { get; set; }
         public string DisplayName { get; set; }
         public bool Active { get; set; }
         public string TimeZone { get; set; }
+
     }
-}
+}

src/JiraServiceDesk.Net/Models/Request/Approval.cs

@@ -0,0 +1,8 @@
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class Approval
+    {
+        public Approver Approver { get; set; }
+        public string ApproverDecision { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/Approver.cs

@@ -0,0 +1,7 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class Approver : User
+    { }
+}

src/JiraServiceDesk.Net/Models/Request/Attachment.cs

@@ -0,0 +1,13 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class Attachment : WithLinks
+    {
+        public string Filename { get; set; }
+        public User Author { get; set; }
+        public JiraServiceDeskDate Created { get; set; }
+        public int Size { get; set; }
+        public string MimeType { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/AttachmentsResult.cs

@@ -0,0 +1,10 @@
+using System.Collections.Generic;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class AttachmentsResult
+    {
+        public Comment Comment { get; set; }
+        public List<Attachment> Attachments { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/Comment.cs

@@ -0,0 +1,15 @@
+using JiraServiceDesk.Net.Models.Common;
+using Newtonsoft.Json;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class Comment : WithLinks
+    {
+        public string Id { get; set; }
+        public string Body { get; set; }
+        [JsonProperty("public")]
+        public bool IsPublic { get; set; }
+        public User Author { get; set; }
+        public JiraServiceDeskDate Created { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CompletedCycle.cs

@@ -0,0 +1,9 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CompletedCycle : Cycle
+    {
+        public JiraServiceDeskDate StopTime { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CurrentStatus.cs

@@ -0,0 +1,10 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CurrentStatus
+    {
+        public string Status { get; set; }
+        public JiraServiceDeskDate StatusDate { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CustomerRequest.cs

@@ -0,0 +1,13 @@
+using System.Collections.Generic;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CustomerRequest
+    {
+        public string ServiceDeskId { get; set; }
+        public string RequestTypeId { get; set; }
+        public RequestFieldValues RequestFieldValues { get; set; }
+        public string RaiseOnBehalfOf { get; set; }
+        public List<string> RequestParticipants { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CustomerRequestResult.cs

@@ -0,0 +1,20 @@
+using System.Collections.Generic;
+using JiraServiceDesk.Net.Models.Common;
+using Newtonsoft.Json;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CustomerRequestResult : WithLinks
+    {
+        [JsonProperty("_expands")]
+        public List<string> Expands { get; set; }
+        public string IssueId { get; set; }
+        public string IssueKey { get; set; }
+        public string RequestTypeId { get; set; }
+        public string ServiceDeskId { get; set; }
+        public JiraServiceDeskDate CreatedDate { get; set; }
+        public Reporter Reporter { get; set; }
+        public List<RequestFieldValue> RequestFieldValues { get; set; }
+        public CurrentStatus CurrentStatus { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CustomerRequestStatus.cs

@@ -0,0 +1,10 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CustomerRequestStatus
+    {
+        public string Status { get; set; }
+        public JiraServiceDeskDate StatusDate { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/CustomerRequestTransition.cs

@@ -0,0 +1,7 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class CustomerRequestTransition : NamedId
+    { }
+}

src/JiraServiceDesk.Net/Models/Request/Cycle.cs

@@ -0,0 +1,13 @@
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public abstract class Cycle
+    {
+        public JiraServiceDeskDate StartTime { get; set; }
+        public bool Breached { get; set; }
+        public Duration GoalDuration { get; set; }
+        public Duration ElapsedTime { get; set; }
+        public Duration RemainingTime { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/Duration.cs

@@ -0,0 +1,8 @@
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class Duration
+    {
+        public int Millis { get; set; }
+        public string Friendly { get; set; }
+    }
+}

src/JiraServiceDesk.Net/Models/Request/Expand.cs

@@ -0,0 +1,15 @@
+using System;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    [Flags]
+    public enum Expand
+    {
+        None = 0,
+        ServiceDesk = 1,
+        RequestType = 2,
+        Participant = 4,
+        Sla = 8,
+        Status = 16
+    }
+}

src/JiraServiceDesk.Net/Models/Request/ExpandConverter.cs

@@ -0,0 +1,101 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using JiraServiceDesk.Net.Models.Common;
+
+namespace JiraServiceDesk.Net.Models.Request
+{
+    public class ExpandConverter : JsonEnumConverter<Expand>
+    {
+        private static readonly Dictionary<Expand, string> s_stringByExpand = new Dictionary<Expand, string>
+        {
+            [Expand.ServiceDesk] = "serviceDesk",
+            [Expand.RequestType] = "requestType",
+            [Expand.Participant] = "participant",
+            [Expand.Sla] = "sla",
+            [Expand.Status] = "status"
+        };
+
+        public static string NullableValueToString(Expand? value)
+        {
+            return value.HasValue
+                ? ValueToString(value.Value)
+                : null;
+        }
+
+        public static string ValueToString(Expand value)
+        {
+            var results = new List<string>();
+
+            if (value.HasFlag(Expand.ServiceDesk))
+            {
+                results.Add(s_stringByExpand[Expand.ServiceDesk]);
+            }
+            if (value.HasFlag(Expand.RequestType))
+            {
+                results.Add(s_stringByExpand[Expand.RequestType]);
+            }
+            if (value.HasFlag(Expand.Participant))
+            {
+                results.Add(s_stringByExpand[Expand.Participant]);
+            }
+            if (value.HasFlag(Expand.Sla))
+            {
+                results.Add(s_stringByExpand[Expand.Sla]);
+            }
+            if (value.HasFlag(Expand.Status))
+            {
+                results.Add(s_stringByExpand[Expand.Status]);
+            }
+
+            return string.Join(",", results);
+        }
+
+        public override string ConvertToString(Expand value) => ValueToString(value);
+
+        private Expand StringToValue(string s)
+        {
+            var pair = s_stringByExpand.FirstOrDefault(kvp => kvp.Value.Equals(s, StringComparison.OrdinalIgnoreCase));
+            // ReSharper disable once SuspiciousTypeConversion.Global
+            if (EqualityComparer<KeyValuePair<RequestOwnership, string>>.Default.Equals(pair))
+            {
+                throw new ArgumentException($"Unknown expand: {s}");
+            }
+
+            return pair.Key;
+        }
+
+        public override Expand ConvertFromString(string s)
+        {
+            var result = Expand.None;
+
+            var pieces = s.Split(new [] { ",", ", " }, StringSplitOptions.RemoveEmptyEntries);
+            foreach (string piece in pieces)
+            {
+                var flag = StringToValue(piece);
+                if (flag == Expand.ServiceDesk)
+                {
+                    result |= Expand.ServiceDesk;
+                }
+                if (flag == Expand.RequestType)
+                {
+                    result |= Expand.RequestType;
+                }
+                if (flag == Expand.Participant)
+                {
+                    result |= Expand.Participant;
+                }
+                if (flag == Expand.Sla)
+                {
+                    result |= Expand.Sla;
+                }
+                if (flag == Expand.Status)
+                {
+                    result |= Expand.Status;
+                }
+            }
+
+            return result;
+        }
+    }
+}