Your custom Twilio Flex Plugin

Twilio Flex Plugins allow you to customize the appearance and behavior of Twilio Flex. If you want to learn more about the capabilities and how to use the API, check out our Flex documentation.

This plugin provides a modal Call Disposition window to agent after hangup (wrap up) to encourage agents to select the call outcome, before completing the call.

Setup

Make sure you have Node.js as well as npm installed.

Afterwards, install the dependencies by running npm install:

cd 

# If you use npm
npm install

Development

In order to develop locally, you can use the Webpack Dev Server by running:

npm start

This will automatically start up the Webpack Dev Server and open the browser for you. Your app will run on http://localhost:3000. If you want to change that you can do this by setting the PORT environment variable:

PORT=3001 npm start

When you make changes to your code, the browser window will be automatically refreshed.

Deploy

When you are ready to deploy your plugin, in your terminal run:

npm run deploy

This will publish your plugin as a Private Asset that is accessible by the Functions & Assets API. If you want to deploy your plugin as a Public Asset, you may pass --public to your deploy command:

npm run deploy --public

For more details on deploying your plugin, refer to the deploying your plugin guide.

Note: Common packages like React, ReactDOM, Redux and ReactRedux are not bundled with the build because they are treated as external dependencies so the plugin will depend on Flex to provide them globally.