Smooch Logs Downloader

This is a simple module for downloading Smooch logs from their website. We obtain login credentials for Smooch using a Selenium with a Chromium headless browser.

Installation

pipenv install smooch_logs

Usage

CLI

You use the smooch_logs.downloader script to directly download Smooch logs from thr CLI.

$ python -m smooch_logs.downloader --help                                                                                                <aws:botmd>

usage: downloader.py [-h] [-A app_id [app_id ...]] [--start date] [--end date] -o uri

Download Smooch logs for given application ID.

optional arguments:
  -h, --help            show this help message and exit
  -A app_id [app_id ...], --apps app_id [app_id ...]
                        Smooch App IDs to download logs for. Defaults to all apps.
  --start date          Dump logs after this date/time (ISO date time format; default = all logs available which is ~30 days)
  --end date            Dump logs before this date/time (ISO date time format; default = now).
  -o uri, --output uri  Dump logs to this URI.

For example, to download logs for all apps in the last 3 days,

python -m smooch_logs.downloader --start `date --utc --iso-8601 --date="3 days ago"` -o last_3_days.json

Module

import logging

from smooch_logs import SmoochWebSession
from smooch_logs import SmoochLogsDownloader
from smooch_logs import SMOOCH_BASE_URL

logger = logging.getLogger(__name__)

with SmoochWebSession() as session:
    r = session.get(f'{SMOOCH_BASE_URL}/webapi/apps?limit=999')
    r.raise_for_status()

    app_ids = [d['_id'] for d in r.json()['apps']]

    logger.info(f'Found {len(app_ids)} Smooch applications.')

    downloader = SmoochLogsDownloader(session)
    for app_id in app_ids:
        r = session.get(f'{SMOOCH_BASE_URL}/webapi/apps/{app_id}')
        r.raise_for_status()
        logger.info(f'Downloading logs for "{r.json()["name"]}" <{app_id}> from Smooch.')

        for event in downloader.download(app_id, start=A.start, end=A.end):
            print(json.dumps(event))
        #end for
    #end for
#end with

The SmoochWebSession sets up the Selenium webdriver and required web-based operation to obtain sessionId from Smooch. During development, it can be convenient to specify an existing session ID for the Smooch session by

SmoochWebSession(session_id='xxx', logout=False)

The SmoochWebSession object automatically checks for session validity and re-logins if necessary.

The SmoochLogsDownloader is a convenience class for downloading Smooch logs for a particular application.

Docker

The Dockerfile included in this repository contains the necessary to run the Python download script. It currently comes with a shell script to download the last 3 days of logs for all Smooch applications and save them to the URI specified in environment variable OUTPUT_URI. This is currently used by the authors in a daily job to download logs. Feel free to modify as necessary for your use case.