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@@ -161,10 +161,10 @@ If you plan to use news-please and its export to PostgreSQL in a production envi | |
We have collected a bunch of useful information for both [users](https://github.com/fhamborg/news-please/wiki/user-guide) and [developers](https://github.com/fhamborg/news-please/wiki/developer-guide). As a user, you will most likely only deal with two files: [`sitelist.hjson`](https://github.com/fhamborg/news-please/wiki/user-guide#sitelisthjson) (to define sites to be crawled) and [`config.cfg`](https://github.com/fhamborg/news-please/wiki/configuration) (probably only rarely, in case you want to tweak the configuration). | ||
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## Support (also, how to open an issue) | ||
You can find more information on usage and development in our [wiki](https://github.com/fhamborg/news-please/wiki)! Before contacting us, please check out the wiki. If you still have questions on how to use news-please, please create a new [issue](https://github.com/fhamborg/news-please/issues) on GitHub. Please understand that we are not able to provide individual support via email. We think that help is more valuable if it is shared publicly so that more people can benefit from it. | ||
You can find more information on usage and development in our [wiki](https://github.com/fhamborg/news-please/wiki)! Before contacting us, please check out the wiki. If you still have questions on how to use news-please, please create a new [issue](https://github.com/fhamborg/news-please/issues) on GitHub. Please understand that we are not able to provide individual support via email. We think that help is more valuable if it is shared publicly so that more people can benefit from it. However, if you still require individual support, e.g., due to confidentiality of your project, we may be able to provide you with private consultation. Contact [us](mailto:[email protected]) for information about pricing and further details. | ||
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### Issues | ||
For bug reports, we ask you to use the Bug report template. Make sure you're using the latest version of news-please, since we cannot give support for older versions. Unfortunately, we cannot give support for issues or questions sent by email. | ||
For bug reports, we ask you to use the Bug report template. Make sure you're using the latest version of news-please, since we cannot give support for older versions. As described earlier, we cannot give support for issues or questions sent by email. | ||
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### Donation | ||
Your donations are greatly appreciated! They will free us up to work on this project more, to take on tasks such as adding new features, bug-fix support, and addressing further concerns with the library. | ||
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