Call-Center-Power-Bi-Analysis

Introduction

In this project, I have done the analysis on the call center dataset. For the analysis, I write 5 KPIs, created charts, filters and finally created interactive Power Bi report.

Processes I have done

Getting the data
Data Cleaning
Data Modelling
Data Processing
Using Power Query
Creating date table
Creating Key Performance Indicators(KPIs)
DAX
Interactive Charts
Using Filters
Functions
Navigation