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EDU-1814-Adds-billing-alert-copy #2553

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This PR:

  • Updates docs to include information about billing alerts.
  • The only updates were made to /docs/pricing/billing.

https://ably.atlassian.net/browse/EDU-1814

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@ably-ci ably-ci temporarily deployed to ably-docs-edu-1814-bill-wsoioh April 22, 2025 16:28 Inactive
matt423
matt423 reviewed Apr 23, 2025
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content/pricing/billing.textile Outdated
Comment on lines 44 to 46
* Go to the *Account* menu in the top navigation bar.
* Select *Billing*.
* Scroll down to the *Billing alerts* section.
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We do have the route https://ably.com/accounts/any/package#billing-alerts-section available to simplify these steps

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Perfect for reducing these.

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I tested this URL: https://ably-dev.com/accounts/any/package#billing-alerts-section, and it worked... but only for ably-dev.com. Direct links to the dashboard are the approach we should aim for.

However, I noticed the dashboard copy doesn’t include ID tags, so I had to rely on the URL you shared, @matt423. How did you create this? I’ve updated it to just ably-dev.com. That said, I haven’t been able to test it yet, as I don’t have access to an active Standard or Pro account. So lastly, @matt423, can you help me check this link? Thanks :)

content/pricing/billing.textile Outdated
* Go to the *Account* menu in the top navigation bar.
* Select *Billing*.
* Scroll down to the *Billing alerts* section.
* In the *Create new alert* section, enter the email address where you want to receive the alert. You can select from the dropdown if an address is already listed.
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They can't enter any additional email addresses but have to select from the dropdown. The choices will be

As Owner

  • Themselves
  • Billing users

As a billing user

  • Themselves

content/pricing/billing.textile Outdated
* Select *Billing*.
* Scroll down to the *Billing alerts* section.
* In the *Create new alert* section, enter the email address where you want to receive the alert. You can select from the dropdown if an address is already listed.
* In the *Amount* field, enter a value greater than your base package fee (of $29.00). This amount should reflect the threshold at which you'd like to receive a notification.
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@matt423 matt423 Apr 23, 2025 •
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value greater than your base package fee (of $29.00)

This isn't applicable for Pro where the base fee is higher.

m-hulbert
m-hulbert reviewed Apr 23, 2025
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content/pricing/billing.textile Outdated

h2(#alerts). Billing alerts

Billing alerts notify you by email when your monthly spending exceeds a set amount on the accounts where you have paid "packages":/docs/pricing#packages (standard or pro). This feature helps you monitor costs and avoid unexpected charges.
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Suggested change
Billing alerts notify you by email when your monthly spending exceeds a set amount on the accounts where you have paid "packages":/docs/pricing#packages (standard or pro). This feature helps you monitor costs and avoid unexpected charges.
Billing alerts notify you by email when your monthly spending exceeds a set amount if you're on a Standard or Pro package. This feature helps you monitor costs and avoid unexpected charges.

There's a few too many references to multiple accounts here, which is rare for most users.

content/pricing/billing.textile Outdated
Comment on lines 44 to 46
* Go to the *Account* menu in the top navigation bar.
* Select *Billing*.
* Scroll down to the *Billing alerts* section.
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Perfect for reducing these.

@franrob-projects franrob-projects force-pushed the EDU-1814-Billing-alerts branch from 58d1520 to 61b739b Compare April 29, 2025 13:33
@franrob-projects franrob-projects marked this pull request as ready for review April 29, 2025 13:34
@franrob-projects franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 April 29, 2025 13:37 Inactive
@franrob-projects franrob-projects temporarily deployed to ably-docs-edu-1814-bill-qzkph0 April 29, 2025 15:27 Inactive
@franrob-projects franrob-projects force-pushed the EDU-1814-Billing-alerts branch from 8e30801 to c868da8 Compare April 29, 2025 15:32
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@matt423 matt423 Awaiting requested review from matt423

@m-hulbert m-hulbert Awaiting requested review from m-hulbert

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