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BUG: <DLL load failed while importing _multiarray_umath: The specified module could not be found > #864

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Izalpaiva opened this issue Feb 5, 2025 · 0 comments

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@Izalpaiva
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Describe the issue:

Hello, I am trying to use the killosort 4 to run and after installing the enviromment the trying to load the GUI I encounter this error:

File "C:\Users\izabela.lima.conda\envs\kilosort\lib\runpy.py", line 188, in _run_module_as_main
mod_name, mod_spec, code = _get_module_details(mod_name, _Error)
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\runpy.py", line 147, in _get_module_details
return get_module_details(pkg_main_name, error)
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\runpy.py", line 111, in get_module_details
import(pkg_name)
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\kilosort_init
.py", line 10, in
from .run_kilosort import run_kilosort
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\kilosort\run_kilosort.py", line 13, in
from kilosort import (
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\kilosort\clustering_qr.py", line 11, in
import faiss
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\faiss_init
.py", line 48, in
from .loader import *
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\faiss\loader.py", line 91, in
instruction_sets = supported_instruction_sets()
File "C:\Users\izabela.lima.conda\envs\kilosort\lib\site-packages\faiss\loader.py", line 49, in supported_instruction_sets
from numpy.core._multiarray_umath import cpu_features
ImportError: DLL load failed while importing _multiarray_umath: The specified module could not be found.

Reproduce the bug:

Error message:

Version information:

Kilosort 4

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