Help Desk

Authors

Cecilia Anyega
Allan Ngoma
Alice Auko
Lewis Mwendwa
Karugo Murage
Ebenezar Bukosia

Project Description

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Screen shots

landing page

home page

ask question page

profiles page

Table of content

• Technologies
• Description
• Features
• Setup-process
• Project-usage
• Licence
• Copyright

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Technologies

--- Ruby on Rails

--- HTML and CSS

--- JavaScript (React)

--- PostgreSQL

--- Heroku (deployment)

--- Git and GitHub (version control)

--- Minitest (testing)

--- Jest (testing)

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Features

--- The features of a HelpDesk web application that allows students to post questions and provide solutions to other questions are as follows:

-- The application allows students to post questions and provide solutions to other questions in a forum-like setting.

-- The application includes a search function that allows students to search for specific questions or topics.

-- The application allows students to up-vote or down-vote questions and solutions, providing a way for the community to rate the usefulness of questions and solutions.

-- The application allows students to comment on questions and solutions, providing a way for the community to provide feedback.

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description

--- The HelpDesk web application is a great way for students to get help with their studies.

-- By posting questions and providing solutions to other questions, students can help each other out and learn from each other.

-- This application is a great resource for students who are struggling with a particular subject.

-- By being able to see what other students are asking, they can get a better understanding of the material.

-- Additionally, by providing solutions to other students' questions, they can deepen their own understanding of the subject matter.

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How to set up and run the project

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Requirements

--- the following are the requirements for the project

-- Ruby 2.3.3 or later.

-- Rails 5.0 or later.

-- PostgreSQL 9.5 or later.

-- npm

-- node

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Dependencies

• rails
• ruby
• node
• npm

setup

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Client (React)

clone the repo using the command

git clone [email protected]:Ebenezr/Helpdesk.git

change directory using command

cd Helpdesk

open project in vscode texteditor

code .

install dependancies

npm install

run front end

npm run dev

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API (Ruby on Rails)

clone the repo using the command

git clone [email protected]:Ebenezr/Helpdesk-api.git

change directory using command

cd Helpdesk-api

open project in vscode texteditor

code .

Check your Ruby version

ruby -v

The ouput should start with something like ruby 2.5.1

If not, install the right ruby version using rbenv (it could take a while):

rbenv install 2.7.0

install dependancies packages

bundle install

Initialize the database

rails db:create db:migrate db:seed

run api server

rails s

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How to use the project

--- To use the project follow the steps below:

-- First sign up to the application.

-- Then you can post a question.

-- You can also give a solution to a question.

-- You can also comment on a question.

-- You can also up-vote or down-vote a question.

-- You can also search for a question.

Contributing to project

• Fork the repo

• Create a new branch in your terminal (git checkout -b improve-feature)
• Install the prerequisites
• Make appropriate changes in file(s)
• Run the server to see the changes
• Add the changes and commit them (git commit -am "Improve App")
• Push to the branch (git push origin improve-app)
• Create a Pull request

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Copyright

--- This project is licensed under the MIT License - see the LICENSE.md file for details.

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License

MIT License Copyright (c) 2022