AnsibleNow

Execute Ansible playbooks in response to ServiceNow incidents

Features

• Triggers the execution of Ansible playbooks in response to ServiceNow incidents
• Adds handled incidents to a database to prevent duplicate playbook executions
• Removes incidents from the database after one year
• Adds running Ansible jobs to a database to track job status
• Removes jobs from the database after completion
• Updates incident work notes when executing playbooks and when jobs complete
• Detailed logging with file rotation
• Email notifications on errors
• Command line arguments for populating the handled incidents database only and testing
• Containerized to eliminate dependency issues

Usage Guide

Build

docker build -t ansiblenow .

Test

docker run --env-file .env -v $(pwd):/usr/src/ansiblenow ansiblenow python ansiblenow.py --test

Test Interactively

docker run --env-file .env -itv $(pwd):/usr/src/ansiblenow ansiblenow /bin/bash

Run

docker run --env-file .env -v $(pwd):/usr/src/ansiblenow ansiblenow

Main Files

• ansiblenow.py: Main Python script
• Dockerfile: Docker build file
• requirements.txt: Python dependencies
• .env.example: Example environment file