Skip to content

Commit

Permalink
Add links to help center
Browse files Browse the repository at this point in the history
  • Loading branch information
aapeliv committed Jun 11, 2024
1 parent d8da00a commit a74de37
Showing 1 changed file with 5 additions and 5 deletions.
Original file line number Diff line number Diff line change
Expand Up @@ -21,7 +21,7 @@ To complete Strong Verification, you need your biometric passport, an NFC capabl

You will first need to initiate Strong Verification in the new [verification settings page](todo link). You will be presented with a link or QR code to open in the Iris ID app. After following this link, you will be asked to scan the picture page of your passport, and then touch your NFC device to your passport while the information is downloaded from your passport. The data will be passed onto the Couchers server, encrypted, and you will receive a badge on your profile, as well as indicators for verified information.

Your data will be securely stored on the server, with the most sensitive data encrypted and inaccessible to the server itself. You can read more about how we store and process your data [here](link).
Your data will be securely stored on the server, with the most sensitive data encrypted and inaccessible to the server itself. You can read more about how we store and process your data [here](https://help.couchers.org/hc/couchersorg-help-center/articles/1716502273-technical-description-of-strong-verification).

## Is Strong Verification free? Do I have to pay for it?

Expand All @@ -33,11 +33,11 @@ Strong Verification costs the Couchers, Inc. 501(c)3 non-profit real money. We d

We verify your date of birth and gender match the details listed on your profile.

Note that passports do not contain information about gender, only sex. We are forced to make a simplifying assumption regarding sex and gender. We also have a mechanism for those for whom this assumption does not hold, you can find out more [here](todo link).
Note that passports do not contain information about gender, only sex. We are forced to make a simplifying assumption regarding sex and gender. We also have a mechanism for those for whom this assumption does not hold, you can find out more [here](https://help.couchers.org/hc/couchersorg-help-center/articles/1716502305-gender-and-passport-sex).

## Why should I complete Strong Verification?

By completing Strong Verification, other users will have the peace of mind that they are interacting with a real human. Strong Verification also stops people who were banned for violating the terms of service or community guidelines from creating new verified accounts^[footnote: Each passport can opnly be verified once, so users who are banned cannot re-verify using the same passport.]. Additionally, this data may be helpful if we ever need to collaborate with a criminal investigation.
By completing Strong Verification, other users will have the peace of mind that they are interacting with a real human. Strong Verification also stops people who were banned for violating the terms of service or community guidelines from creating new verified accounts (each passport can only be verified once, so users who are banned cannot re-verify using the same passport). Additionally, this data may be helpful if we ever need to collaborate with a criminal investigation.


Finally, users with Strong Verification will show up higher in search results and have a higher chance of both receiving requests and having their host requests accepted. In the coming weeks and months, we will be rolling out further features based on Strong Verification, providing further incentive to verify.
Expand All @@ -48,8 +48,8 @@ No. We know some members do not feel comfortable verifying their information usi

## How can I be sure that my data will be safe with Couchers?

We have built this feature with privacy and safety in mind. To read more about what data is processed and stored and how, please read our detailed technical description [here](todo link).
We have built this feature with privacy and safety in mind. To read more about what data is processed and stored and how, please read our detailed technical description [here](https://help.couchers.org/hc/couchersorg-help-center/articles/1716502273-technical-description-of-strong-verification).

## Where can I find out more about the feature?

We have written a detailed technical write-up of the implementation and various frequently asked questions at [xxx](todo link).
We have written a detailed technical write-up of the implementation and various frequently asked questions on [the help portal](https://help.couchers.org/hc/couchersorg-help-center/en/categories/strong-verification).

0 comments on commit a74de37

Please sign in to comment.