Latest firmware updates not showing as available from the Z-Wave JS Firmware Update Service

[swstraus]

zwave-js-ui: 10.4.2.d3a89a7
zwave-js: 15.3.1

I have a Zooz Zen77 800LR that is running firmware 4.30. zwave-js-ui seems to think this is the latest firmware for that device, despite there being 2 newer versions available in the firmware update service, one of which fixes an issue I've been having. Clicking Check Updates does not produce anything useful.

Am I doing something wrong here? Looking at the firmware json in the updates repo and the debug info on my switch, it looks like I should be getting this update, but I'm not. I have updated other devices through js-ui, via home assistant.

Thanks

Relevant debug info:

  "status": "Alive",
  "interviewStage": "Complete",
  "priorityReturnRoute": {},
  "customReturnRoute": {},
  "prioritySUCReturnRoute": false,
  "customSUCReturnRoutes": [],
  "hexId": "0x027a 0x7000-0xa007",
  "dbLink": "https://devices.zwave-js.io/?jumpTo=0x027a:0x7000:0xa007:4.30.0",
  "manufacturerId": 634,
  "productId": 40967,
  "productType": 28672,
  "deviceConfig": {
    "filename": "/usr/src/app/store/.config-db/devices/0x027a/zen77.json",
    "isEmbedded": true,
    "manufacturer": "Zooz",
    "manufacturerId": 634,
    "label": "ZEN77",
    "description": "S2 Dimmer",
    "devices": [
      {
        "productType": 28672,
        "productId": 40967
      }
    ],
    "firmwareVersion": {
      "min": "0.0",
      "max": "255.255"
    },
    "preferred": false,
    "associations": {},
    "paramInformation": {
      "_map": {}
    },
    "compat": {
      "skipConfigurationNameQuery": true,
      "skipConfigurationInfoQuery": true
    },
    "metadata": {
      "inclusion": "1. Initiate inclusion (pairing) in the app (or web interface).\n2. TAP UP 3 TIMES QUICKLY if using traditional Z-Wave inclusion.\n3. The LED indicator will blink blue to signal communication and turn green for 3 seconds if inclusion is successful or turn red for 3 seconds if the pairing attempt fails.",
      "exclusion": "1. Bring your Z-Wave gateway (hub) close to the switch if possible\n2. Put the Z-Wave hub into exclusion mode (not sure how to do that? [email protected]) \n3. Tap the lower paddle on the switch 3 times quickly (the LED indicator will start blinking blue)\n4. Your hub will confirm exclusion, the LED indicator on the switch will turn green for 3 seconds, and the device will disappear from your controller's device list",
      "reset": "If your primary controller is missing or inoperable, you may need to reset the device to factory settings. To reset the switch, press and hold the lower paddle for 10 seconds until the LED indicator starts blinking. Release paddle, and immediately after, tap the lower paddle 5 times to complete the reset. The LED indicator will flash blue 3 times and turn red for 3 seconds to confirm successful reset.",
      "manual": "https://products.z-wavealliance.org/ProductManual/File?folder=&filename=product_documents/4109/21-1-7-zen77-ver1.03-manual-curves.pdf"
    }
  },
  "productLabel": "ZEN77",
  "productDescription": "S2 Dimmer",
  "manufacturer": "Zooz",
  "firmwareVersion": "4.30.0",
  "sdkVersion": "7.19.3",
  "protocolVersion": 3,
  "zwavePlusVersion": 2,
  "zwavePlusNodeType": 0,
  "zwavePlusRoleType": 5,
  "nodeType": 1,
  "endpointsCount": 0,
  "endpoints": [
    {
      "index": 0,
      "label": "Root Endpoint",
      "deviceClass": {
        "basic": 4,
        "generic": 17,
        "specific": 0
      }
    }
  ],
  "isSecure": false,
  "security": "None",
  "supportsSecurity": false,
  "supportsBeaming": true,
  "isControllerNode": false,
  "isListening": true,
  "isFrequentListening": false,
  "isRouting": true,
  "keepAwake": false,
  "maxDataRate": 100000,
  "deviceClass": {
    "basic": 4,
    "generic": 17,
    "specific": 0
  },
  "lastActive": 1747080935486,
  "firmwareCapabilities": {
    "firmwareUpgradable": true,
    "firmwareTargets": [
      0
    ]
  },
  "protocol": 0,
  "deviceId": "634-40967-28672",
  "hasDeviceConfigChanged": false,
  "statistics": {
    "commandsTX": 4,
    "commandsRX": 42,
    "commandsDroppedRX": 0,
    "commandsDroppedTX": 0,
    "timeoutResponse": 0,
    "rtt": 931.9,
    "lastSeen": "2025-05-12T20:15:35.486Z",
    "rssi": -81,
    "lwr": {
      "protocolDataRate": 2,
      "repeaters": [],
      "rssi": -80,
      "repeaterRSSI": []
    }
  },
  "supportsTime": false,
  "_name": "Bonus Room Lights",
  "applicationRoute": false
}

[robertsLando]

@swstraus already tried to set your rf region in the select and/or flag the beta checkbox? cc @AlCalzone

[AlCalzone]

it appears that I need to go set this individually on every device?

I think it would make sense to save this setting somewhere. About getting the info into HA, I'm not sure if it calls the API on its own and bypasses Z-Wave JS UI entirely.

[swstraus]

About getting the info into HA, I'm not sure if it calls the API on its own and bypasses Z-Wave JS UI entirely.

I certainly hope it doesn't bypass. #NOTE: after talking to freshcoast on discord, I think I've conflated ZJS and ZJSUI, sorrry.

[swstraus]

I guess to be clear, my expectation/hope is that I have a way for the firmware update service to know my region by default for all devices with no interaction from me. The Controller RF setting seems to have been a side issue in this discussion. Right now zwave-js-ui is defaulting me to EU it appears. Should I submit a feature request, or are you still thinking about this?

[swstraus]

For completeness, here's the log of the requests with the default RF Region and a follow-on request with it set to USA

2025-05-13 22:18:27.080 INFO Z-WAVE: Calling api getAvailableFirmwareUpdates with args: [ 57, { includePrereleases: false, rfRegion: null }, [length]: 2 ]
2025-05-13 22:18:27.089 INFO Z-WAVE: Success zwave api call getAvailableFirmwareUpdates [ [length]: 0 ]
2025-05-13 22:18:43.136 DEBUG SOCKET: Event ZWAVE_API emitted to 4gidI2Yq1sVxyQiJAAAN
2025-05-13 22:18:43.149 INFO Z-WAVE: Calling api getAvailableFirmwareUpdates with args: [ 57, { includePrereleases: false, rfRegion: 1 }, [length]: 2 ]
2025-05-13 22:18:43.553 INFO Z-WAVE: Success zwave api call getAvailableFirmwareUpdates [
  {
    device: {
      manufacturerId: 634,
      productType: 28672,
      productId: 40967,
      firmwareVersion: '4.30.0',
      rfRegion: 1
    },
    version: '4.50.0',
    changelog: 'Includes firmware versions: 4.10, 4.20, 4.30, 4.40, 4.50.\n' +
      '* Fixed the Range Test Tool feature.\n' +
      '* Added a new parameter 33: Convert the dimmer to a switch.',
    channel: 'stable',
    region: 'usa',
    files: [
      {
        target: 0,
        integrity: 'sha256:ff6ea11f5718ebe6fb8bac1a1183ebe15d70f059dac9a44b60a0b67f36ae8bb9',
        url: 'https://www.getzooz.com/firmware/ZEN77_V04R50.gbl'
      },
      [length]: 1
    ],
    downgrade: false,
    normalizedVersion: '4.50.0'
  },
  {
    device: {
      manufacturerId: 634,
      productType: 28672,
      productId: 40967,
      firmwareVersion: '4.30.0',
      rfRegion: 1
    },
    version: '4.60.0',
    changelog: 'Includes firmware versions: 4.10, 4.20, 4.30, 4.40, 4.50, 4.60.\n' +
      '* Updated parameter names and short descriptions in the Configuration Command Class.\n' +
      '* Added a new parameter 34: Basic Set Custom Brightness On.',
    channel: 'stable',
    region: 'usa',
    files: [
      {
        target: 0,
        integrity: 'sha256:b4b91fdc75e3ac08c4c01a53f9d795e3f2d12c11fd6f40678d51134c2c88c342',
        url: 'https://www.getzooz.com/firmware/ZEN77_V04R60.gbl'
      },
      [length]: 1
    ],
    downgrade: false,
    normalizedVersion: '4.60.0'
  },
  [length]: 2
]

[swstraus]

I went head and filed #4238

[swstraus]

This is being discussed and handled in #4238