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Dehumidifiers show as unavailable #482

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LarsOde opened this issue Jan 29, 2025 · 3 comments
Open

Dehumidifiers show as unavailable #482

LarsOde opened this issue Jan 29, 2025 · 3 comments
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bug Something isn't working

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@LarsOde
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LarsOde commented Jan 29, 2025

HA版本

2025.1.4

集成版本

0.6.6

之前可正常使用的集成版本

0.6.6

设备类型及型号

Midea Dehumidifier 00000Q13, Midea Dehumidifier 00000Q17

使用的App

Net Home Plus

问题/Bug详细描述

  1. The two devices in the Type field show up as unavailable in HA, one other device (00000Q1B) still is visible. The unavailailable devices are functional in Net Home app
    All dehumidifiers were working before in this integration

The logs

log attached, I hope I did it right (enabled debug logging in the integration, rebooted, downloaded log)

error_log.bin_renametobin.txt

...

@LarsOde LarsOde added the bug Something isn't working label Jan 29, 2025
@wuwentao
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wuwentao commented Feb 5, 2025

from your debug log, we can found your device can't be connect, please confirm your device is online or reboot your device:

2025-01-29 11:43:15.091 DEBUG (Entfeuchter_PflaZi) [midealocal.device] [145135534971263] Connection error
2025-01-29 11:43:15.091 DEBUG (Entfeuchter Aaron) [midealocal.device] [153931628538329] Connection error

2025-01-29 11:43:15.092 WARNING (Entfeuchter Aaron) [midealocal.device] [153931628538329] Unable to connect, sleep 5 seconds and retry
2025-01-29 11:43:15.092 WARNING (Entfeuchter_PflaZi) [midealocal.device] [145135534971263] Unable to connect, sleep 5 seconds and retry


in addition, you also have a device works well:

2025-01-29 11:43:12.043 DEBUG (Entfeuchter WoZi) [midealocal.device] [142936511754563] Connected

2025-01-29 11:43:15.415 DEBUG (Entfeuchter WoZi) [midealocal.device] [142936511754563] Status update: {'tank_full': False, 'power': True, 'child_lock': False, 'mode': 'Auto', 'fan_speed': 'Low', 'swing': False, 'target_humidity': 60, 'anion': False, 'tank': 0, 'water_level_set': '0', 'current_humidity': 55, 'current_temperature': 13.0}

so you should double check wit your device and NOT current integration.
as you already have a device works well.

@LarsOde
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LarsOde commented Feb 5, 2025

I made a screenshot of the nethome app, you can see there that all are online

Image

@wuwentao
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wuwentao commented Feb 6, 2025

it's two different solution, smarthome can use cloud service.
you still need to poweroff/poweron these device and reboot HA, to confirm the latest result with debug log.
as HA report device LAN connection error

in addition, you also need to confirm your device using fixed IP address and NOT dynamic IP via dhcp.

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