Create a resource hub

[DenicaGo]

Description

Context: The onboarding process for new implementers has proven to be challenging so user research was done with early implementers to address any obstacles by identifying and analysing areas for improvement within the onboarding experience.

Research finding: Finding specific resources or understanding where to start was a frequently mentioned challenge for participants first onboarding. A “one-pager”, central hub or resource centre would eliminate this challenge and streamline the process of locating relevant materials wherever an implementer might be on their journey.

User story: As a user, I want a single page or resource that links to all relevant documentation, tools, and resources, so that I don’t waste time searching for the right materials.

Acceptance Criteria

• A single, well-structured page that serves as the go-to entry point for all key UNTP resources.
• Includes clear section headings and categories (e.g., Getting Started, Technical Documentation, Business Use Cases, FAQs, Support).
• Separate sections for business users, technical implementers, and regulators.
• Guidance based on the user’s stage in their journey (e.g., exploration, onboarding, advanced implementation).
• Quick Access to Essential Materials: Links to API documentation, schemas, onboarding guides, implementation tools, and FAQs.
• Provides short descriptions for each resource to clarify its purpose.
• Users can search within the hub to find relevant resources quickly.
• Filters by content type (e.g., technical guides, case studies, regulatory information, FAQs).
• Content should be easy to update as new materials become available.
• Includes a “last updated” indicator for transparency.
• Accessible and Mobile-Friendly Design

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