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Steps for subscribing to support@[email protected]
for @uabmc.edu
email address
#778
Comments
Dear HPC Community, We have observed an issue affecting emails sent from @uabmc.edu addresses to To ensure your support requests are processed without delay, we advise you subscribe to the address by following instructions found in our docs here: [docs link] If you would prefer not to do the above, an alternative would be to lookout for a confirmation email from While we work on a lasting solution to automate the process, these are the ways to ensure your email gets to us. Thanks for your understanding and cooperation. |
To subscribe to hpc-announce using LISTSERV, follow these steps:
|
What would you like to see added?
We recently observed that
uabmc.edu
emails from first-time senders do not create tickets onServiceNow
, because they are not subscribed to thehpc-announce
list. We need an article with a guide for how people with @uabmc emails can manually "subscribe" to [email protected] group so they can send support tickets the RC team will see.The text was updated successfully, but these errors were encountered: