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Echo in group rooms #2018

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CyranMS opened this issue Sep 8, 2023 · 2 comments
Open

Echo in group rooms #2018

CyranMS opened this issue Sep 8, 2023 · 2 comments
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help wanted Issues, feature requests, or enhancement we'd like help on or would receive PRs for

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@CyranMS
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CyranMS commented Sep 8, 2023

Hi all,
We are getting reports that echo has been getting worse with participants on speakers in recent weeks.
Is anyone else noticing this? Do you have any suggestions on what we can do about it? Was there any update on Twilio's backend side that could lead to that?

Most of our meetings happen in the media region de1.

Context:
We are not using noise cancellation so far, and we did not have a problem with echo before. We stopped using the noise cancellation functionality because it led to meeting quality degradation in many meetings (due to high CPU usage).

@manjeshbhargav
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@CyranMS Since you are not using custom noise cancellation, can you make sure that the browser-default noise suppression is enabled?

@manjeshbhargav manjeshbhargav self-assigned this Sep 18, 2023
@manjeshbhargav manjeshbhargav added the help wanted Issues, feature requests, or enhancement we'd like help on or would receive PRs for label Sep 18, 2023
@CyranMS
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CyranMS commented Oct 20, 2023

We have enabled it and we face still a lot of feedback like this. Increasingly in recent days. Did you update anything on the backend? @manjeshbhargav

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