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Remove Download option from Voicemail Task #340

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ldvlgr opened this issue Sep 11, 2023 · 1 comment
Open

Remove Download option from Voicemail Task #340

ldvlgr opened this issue Sep 11, 2023 · 1 comment

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@ldvlgr
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ldvlgr commented Sep 11, 2023

Remove the Download option from Voice mail tasks audio player (click 3 dots menu).
Allowing agents to download a recording with potentially sensitive info may be a concern for some customers.
@dremin
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dremin commented Sep 18, 2023

One thing to consider, even if we remove the option, the user can still download the recording if they know how to use the browser developer tools.

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@dremin @ldvlgr