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Updating Creates Duplicate Contacts In SendGrid #41

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christhornham opened this issue Oct 13, 2022 · 1 comment
Open

Updating Creates Duplicate Contacts In SendGrid #41

christhornham opened this issue Oct 13, 2022 · 1 comment

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@christhornham
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The documents state the following:

"Updating a document will update the contact's data."

However, that's not happening.

Here's an example.

Let's say a user signs up for my app, and I create a "contacts" document. This triggers this extension to add a contact to the Marketing Campaigns contact list. This is functioning as expected.

Then, let's say the user updates their email address from [email protected] to [email protected]. This triggers the app to update the "contacts" document in firebase.

Based on how the documents read, I would expect [email protected] to become [email protected] in the Marketing Campaigns contact list at SendGrid. Instead, I now see two email addresses. Both [email protected] AND [email protected] are on the list.

Is this the expected behavior?

Thanks,

Chris

@christhornham
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I'm also having the same problem when deleting a contact. The docs state that:

"deleting the document will trigger its removal from the contact list in SendGrid."

Unfortunately, that's not happening either.

Are updates and deletes reflected in the Marketing Campaigns contact list immediately? Or do they happen after a period of time? If so, how long can I expect these changes to take?

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