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Templates are critical for WA since you can't send a message to a user if they haven't sent you a message in the last 24h. We use WA for notifications, when users have opted in, but none of our template message work.
The text was updated successfully, but these errors were encountered:
I believe the feature request (#80 ) to support contentSid and contentVariables should help resolve this. There's no update from twilio on that unfortunately.
Twilio is unable to send WA template messages.
How to reproduce the issue:
WA template
Hello my name is {{1}}
Add document
Error
Failed to send freeform message because you are outside the allowed window. If you are using WhatsApp, please use a Message Template.
Templates are critical for WA since you can't send a message to a user if they haven't sent you a message in the last 24h. We use WA for notifications, when users have opted in, but none of our template message work.
The text was updated successfully, but these errors were encountered: