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Issue In Custom SMPT Mail Server Configuration #10725

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subrataghosh opened this issue May 6, 2024 · 4 comments
Open

Issue In Custom SMPT Mail Server Configuration #10725

subrataghosh opened this issue May 6, 2024 · 4 comments
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bug unconfirmed Unconfirmed bug

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@subrataghosh
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subrataghosh commented May 6, 2024

If User wants to configure 'Outgoing Mail Server Settings' from the sysadmin portal for ZOHO mail server, then it is throwing error message.

OS: Windows
Browser chrome

Steps to reproduce the behavior:
Login using sysadmin credential.

  1. Go to 'Settings'
  2. Click on 'Mail server'
  3. Configure mail server settings using custom smpt option(either basic or oAuth2 authentication)
  4. See the error

Expected behavior
User should configure zoho or any external mail server using custom smtp

Let me know your comment on this

@subrataghosh
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@Ultrazombie is there any update on this issue?

@Ultrazombie
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Hi @subrataghosh
Please provide a more detailed description of the error you are getting after following the steps (screenshots?).
Also, please specify the version of ThingsBoard you are using.

@subrataghosh
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@Ultrazombie
Here is the details,

Steps to reproduce the behavior:
Login using sysadmin credential.

Go to 'Settings'
Click on 'Mail server'
Configure mail server settings using custom smpt option(either basic or oAuth2 authentication)
See the error

Following is the screenshots,
image

Thingsboard Version : 3.6.2

@subrataghosh
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@Ultrazombie Any update on this issue?

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