diff --git a/main.js b/main.js
index 99e165f..a670677 100644
--- a/main.js
+++ b/main.js
@@ -1,49 +1,52 @@
/**
- * Surfly NIC integration
- *
- * Make sure the following variables are initialized based on your configuration before importing this script
- * showLiveChatButton
- * showVideoChatButton
- * scaleDroneChannelId
- * nicHomeURL
- * nicBusNumber
- * nicChatPOC
- * clusterNiC
- * videoSignalerURL
- * chatSignalerURL
- * surflySettings
- * surflyWidgetKey
- * surflyModalTitle
- * surflyModalBody
- *
- * Example in HTML pages:
- *
- *
- *
- * ...
- *
- *
- * ...
- *
- *
- * ...
- *
- *
+ Surfly NIC integration
+
+ Make sure the following variables are initialized based on your configuration before importing this script
+ showLiveChatButton
+ showVideoChatButton
+ scaleDroneChannelId
+
+ surflySettings
+ surflyWidgetKey
+ surflyModalTitle
+ surflyModalBody
+
+ nicChatPOC
+ clusterNiC
+ # If AdminAPI is configured for your account, you don't need to set the following variables
+ nicHomeURL
+ nicBusNumber
+ videoSignalerURL
+ chatSignalerURL
+
+ Example in HTML pages:
+
+
+
+ ...
+
+
+ ...
+
+
+ ...
+
+
*/
var nicHomeURL = nicHomeURL || "https://home-" + clusterNiC + ".nice-incontact.com";
@@ -164,28 +167,28 @@ function createVideochatButton() {
}
-function createSurflySession(contactId, inviteType) {
+function createSurflySession(contactId, inviteType, signal) {
var surflyMetadata = {
"name": "Customer"
};
- if (inviteType == 'cobrowse') {
+ if (inviteType === 'cobrowse') {
var regularSession = Surfly.session({
block_until_agent_joins: false
});
regularSession.on("session_started", function(session, event) {
var surflySessionPin = session.pin;
var surflyFollowerLink = session.followerLink;
- signalContact(contactId, surflyFollowerLink, surflySessionPin, 'cobrowse');
+ signal && signalContact(contactId, surflyFollowerLink, surflySessionPin, 'cobrowse');
var chatDiv = document.getElementById("chat-div-wrap");
chatDiv.style.zIndex = "2147483549";
console.log('Session Pin: ' + surflySessionPin);
console.log('Contact ID: ' + contactId);
}).on("session_ended", function(session, event) {
console.log("Regular session ended, updating Studio");
- updateStudioScript(contactId, 'cobrowse');
+ signal && updateStudioScript(contactId, 'cobrowse');
showVideoChatButton && createVideochatButton();
}).startLeader(null, surflyMetadata);
- } else if (inviteType == 'videochat') {
+ } else if (inviteType === 'videochat') {
var regularSession = Surfly.session({
block_until_agent_joins: false,
videochat_autostart: true,
@@ -194,14 +197,14 @@ function createSurflySession(contactId, inviteType) {
regularSession.on("session_started", function(session, event) {
var surflySessionPin = session.pin;
var surflyFollowerLink = session.followerLink;
- signalContact(contactId, surflyFollowerLink, surflySessionPin, 'videochat');
+ signal && signalContact(contactId, surflyFollowerLink, surflySessionPin, 'videochat');
var chatDiv = document.getElementById("chat-div-wrap");
chatDiv.style.zIndex = "2147483549";
console.log('Session Pin: ' + surflySessionPin);
console.log('Contact ID: ' + contactId);
}).on("session_ended", function(session, event) {
console.log("Regular session ended, updating Studio");
- updateStudioScript(contactId, 'videochat');
+ signal && updateStudioScript(contactId, 'videochat');
showVideoChatButton && createVideochatButton();
}).startLeader(null, surflyMetadata);
}
@@ -238,6 +241,42 @@ function loadSurfly() {
} else {
console.log("Connection has been opened");
+
+ const adminAPIRoom = drone.subscribe('adminapi');
+ adminAPIRoom.on('open', error => {
+ if (error) {
+ return console.error(error);
+ } else {
+ console.log("Admin API room has been opened");
+ }
+ });
+
+ adminAPIRoom.on('message', message => {
+ const nic_contact_id = message.data.nic_contact_id;
+ if (message.data.unique_page_id === getOrCreateUniqueClientID()) {
+ Surfly.on('session_created', function(session, event) {
+ fetch(
+ "https://nic.surf.ly/signal", {
+ method: "POST",
+ headers: {
+ "Content-Type": "application/json",
+ },
+ body: JSON.stringify({
+ cluster_nic: clusterNiC,
+ nic_contact_id: nic_contact_id,
+ follower_link: session.followerLink,
+ pin: session.pin,
+ }),
+ }
+ ).catch(error => {
+ console.error("Error:", error);
+ });
+ });
+ createSurflySession(nic_contact_id, message.data.type, false);
+ }
+ });
+
+
const cobrowseRoom = drone.subscribe('cobrowse');
cobrowseRoom.on('open', error => {
@@ -256,14 +295,14 @@ function loadSurfly() {
member
} = message;
- if (data.type == 'ElevateToCobrowse' && data.bu == nicBusNumber && data.uniquePageId == localStorage.getItem(nicBusNumber + "-uniquePageId")) {
- createSurflySession(data.contactId, 'cobrowse');
+ if (data.type === 'ElevateToCobrowse' && data.bu === nicBusNumber && data.uniquePageId === getOrCreateUniqueClientID()) {
+ createSurflySession(data.contactId, 'cobrowse', true);
console.log('Co-browsing session requested');
console.log("Message ID: " + id);
console.log("Timestamp: " + timestamp);
console.log(data);
- } else if (data.type == 'sessionended' && data.bu == nicBusNumber && data.uniquePageId == localStorage.getItem(nicBusNumber + "-uniquePageId")) {
+ } else if (data.type === 'sessionended' && data.bu === nicBusNumber && data.uniquePageId === getOrCreateUniqueClientID()) {
Surfly.listSessions().forEach(function(session) {
session.end();
@@ -293,8 +332,8 @@ function loadSurfly() {
member
} = message;
- if (data.type == 'ElevateToVideo' && data.bu == nicBusNumber && data.uniquePageId == localStorage.getItem(nicBusNumber + "-uniquePageId")) {
- createSurflySession(data.contactId, 'videochat');
+ if (data.type === 'ElevateToVideo' && data.bu === nicBusNumber && data.uniquePageId === getOrCreateUniqueClientID()) {
+ createSurflySession(data.contactId, 'videochat', true);
console.log('Videochat session requested');
console.log("Message ID: " + id);
@@ -313,18 +352,6 @@ function loadSurfly() {
console.log("User has been reconnected");
});
- if (localStorage.getItem(nicBusNumber + "-uniquePageId")) {
- console.log("random: " + localStorage.getItem(nicBusNumber + "-uniquePageId"));
- } else {
- let randomString = Math.random().toString(36).substring(7);
- let dateNow = Date.now();
- let uniquePageId = randomString + "-" + dateNow;
-
- console.log("random: " + uniquePageId);
-
- localStorage.setItem(nicBusNumber + "-uniquePageId", uniquePageId);
- }
-
showLiveChatButton && initializeChatNiC();
}
}
@@ -332,13 +359,27 @@ function loadSurfly() {
}
+function getOrCreateUniqueClientID() {
+ const uniqueClientIDKey = "uniquePageId";
+ let uniqueClientID = localStorage.getItem(uniqueClientIDKey);
+ if (!uniqueClientID) {
+ let randomString = Math.random().toString(36).substring(7);
+ let dateNow = Date.now();
+ uniqueClientID = randomString + "-" + dateNow;
+ localStorage.setItem(uniqueClientIDKey, uniqueClientID);
+ }
+
+ return uniqueClientID;
+}
+
+
function initializeChatNiC() {
icPatronChat.init({
serverHost: nicHomeURL,
bus_no: nicBusNumber,
poc: nicChatPOC,
- params: [localStorage.getItem(nicBusNumber + "-uniquePageId")]
+ params: [getOrCreateUniqueClientID()]
});
console.log('Initializing NiC');
-}
\ No newline at end of file
+}