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Cancel On Next Payment Date (admin) email is being sent to sites From Address rather then site admin. #3060

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kimwhite opened this issue Jul 12, 2024 · 2 comments

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@kimwhite
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Describe the bug
When a user cancels a subscription, the admin is notified with the Cancel On Next Payment Date (admin) email.
However this email is being sent to the address which is set as the From Address for the site.

To Reproduce
Steps to reproduce the behavior:

  1. Cancel a subscription membership
  2. Email is sent to the wrong address (if from is different than admin).
    ]

Expected behavior
Cancel On Next Payment Date (admin) email should be sent to the site admin.

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only Paid Memberships Pro plugin is active.
  • This bug happens with a default WordPress theme active, or Memberlite.
  • I can reproduce this bug consistently using the steps above.

WordPress Environment

``` WP 6.5.5 PMPro 3.0.6 PHP 8.1 ```
@andrewlimaza
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andrewlimaza commented Feb 4, 2025

Steps to replicate:

  1. Navigate to Memberships > Email Settings and change the from address to something other than the site's admin email.
  2. Signup in incognito mode for a subscription membership level.
  3. Cancel the subscription from the account page.
  4. See that the admin email is sent to the one in step 1 with the subject "Payment subscription for xx at yy has been CANCELLED"

@andrewlimaza
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This is resolved in v3.4 of Paid Memberships Pro.

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