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Wrong charge is calculated during license edit #8218

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novoselt opened this issue Mar 14, 2025 · 0 comments
Open

Wrong charge is calculated during license edit #8218

novoselt opened this issue Mar 14, 2025 · 0 comments

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@novoselt
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We have: $35.56 fee to edit the license, $7.01 current balance, and $28.55 difference that has to be paid.

Why is the payment going to the credit card computed as $5???

Support request https://sagemathcloud.zendesk.com/agent/tickets/17206 the customer has negative allowed balance.

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