Incorrect Maxmind geolocation

[pdifeo]

@rustdesk just for your information.

I assure you that I am not in Rome, but 300 km away.

If you use Maxmind to locate the client, the information is wrong. So the restriction to the public server that clients must be in the same city is fallacious.

[rustdesk]

Of course, we knew this, :(. If some one can sponsor us an accurate database, we will be very glad. I will look for better database also, i do not think there is good free one.

[pdifeo]

In my opinion, it will be impossible to have an accurate IP DB.

I don't care about the blocking problem because I have a commercial server version. The geolocation of rustdesk is also not good for defining which relay is ‘nearest’.

[rustdesk]

Yes

[rustdesk]

We will improve this for Pro later, by re-evaluating latency of all devices to all relay servers.

[rickerk6gdo]

I am in the same house on different IPs, pretty major issue

[jasonketola]

@pdifeo MaxMind employee here. I'm sorry for the issue you're seeing. The best way to get your information updated in our data is via our corrections form: https://www.maxmind.com/en/geoip-location-correction.

This page provides some additional information on submitting corrections to MaxMind: https://www.maxmind.com/en/geoip-data-correction-request.

[pdifeo]

The problem is not only on my IP, which I could easily update its position in your database. How would I update that of my contacts? As you know we also use rustdesk to support customers. So in your opinion I should first tell the customer to update the MaxMind database and then I would be able to connect to his computer? That's not actionable. So that's that.