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Handle other kinds of issues on boxes #10

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mikelmaron opened this issue Aug 16, 2020 · 16 comments
Open

Handle other kinds of issues on boxes #10

mikelmaron opened this issue Aug 16, 2020 · 16 comments
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enhancement New feature or request

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@mikelmaron
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mikelmaron commented Aug 16, 2020

One idea -- need "other problem" button -- on social media seen boxes with padlock on them.

@frizatch
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frizatch commented Aug 17, 2020

I'm wondering if it's simpler/better to mark locations as "functional box" or not (the "not" being for whatever reason)... but this depends on the frequency of the data updates, since it's easier to unlock a box than install a new one.

Disregard - having a category specifically for "removed" makes sense... just more complicated. :)

@russbiggs russbiggs added the enhancement New feature or request label Aug 17, 2020
@mikelmaron mikelmaron changed the title Add "other problem" button to form Handle other kinds of issues on boxes Aug 18, 2020
@mikelmaron
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There's at least two additional situations to handle

  • Box is present but locked or not functional for some reason
  • Box is present but the location data is incorrect and it's in another location

@russbiggs what do you think about adding 2 more buttons?

@ranatalus
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Are there any statuses we care about other than:
--Box present
--Box removed
--Box relocated nearby
--Box inoperable (locked/damaged)

@russbiggs
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i'm wondering if some of these are not mutually exclusive (but not all). Particularly around relocation. a box can be relocated AND locked. I guess relocated also means box present so those two cant go together. I'm ok with this but might need to consider status as an array and how we allow statuses.

@russbiggs
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@mikelmaron upon re-reading your last comment I think your descriptions handle the overlap and make my point moot. When adding the buttons i'll make sure they have the distinctions you've listed

@russbiggs russbiggs self-assigned this Aug 18, 2020
@frizatch
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I really like the box is present but not-functional button option.

The second button could use some sort of parameter of distance-of-displacement for it to be considered the "same box," perhaps. Or we just trust people that use this app to be reasonable about that decision and cross fingers people don't get subtly malicious.

@ranatalus
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@frizatch if there’s one thing I’ve learned in my years on the internet, it’s “never trust random users to not be malicious” :)

@russbiggs
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I'm struggling with the box location issue option. As far I can tell a lot of the points, at least in Albuquerque, are not super accurate which could lead to too much focus on the placement of the box and not its operational status.
For example none of these boxes are in the correct position at the Albuquerque main Post Office:
Screen Shot 2020-08-18 at 3 20 03 PM

I'm thinking about distinguishing the "type" a bit before for Post Office Lobby boxes in more plain language and maybe a hint like "check inside post office lobby".

Thoughts?

@frizatch
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Could there be language that covers many options? Something like: "Present, or replacement/alternate option within view of location"

@russbiggs
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out of order/ locked implemented in 658f0f2. I'll keep this issue open for discussion about location issues for now

@treestryder
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What does the "Save" button do?

@russbiggs
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The Save button saves the status and POSTs it to the API for the given collection box.

@treestryder
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So... that why the map has yet to update, for the dozen or more boxes I've surveyed.

After 35 years, mostly as a low level computer tech, you would think I would be better at this.

@russbiggs
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@treestryder can you open a new issue with the outlet ID of some of the points you have mapped but that aren't updating? Everything is updating fine for me but I would like to identify the issue you're experiencing.

@treestryder
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I had misinterpreted the "Save" as a fourth possible state for a post box. Based partly on the assumption that only a single button push would be needed.

@russbiggs
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Ah I see your comment was a statement not a question. I guess i was reading too quickly!

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