[solved] AttributeError: 'NoneType' object has no attribute 'RetrieveContent' when running vmware_exporter

[robinlem]

Hi,

I'm trying to use the pryorda/vmware_exporter for VMware, but I'm encountering an issue when executing it with the following command:

podman run -it --rm -p 9272:9272 --name vmware_exporter --env-file config.env pryorda/vmware_exporter

The error message I receive is:

AttributeError: 'NoneType' object has no attribute 'RetrieveContent'

I have checked my config.env file, and all the environment variables seem to be correctly defined, including the authentication information and the vCenter server URL. I have also made sure that the container can access the vCenter server, and that the user has sufficient permissions to access the server's information.

I am using the latest version of the pryorda/vmware_exporter. If you have any suggestions on how to resolve this issue, I would greatly appreciate it. Thanks in advance for your assistance.

Best regards,

[robinlem]

To be more accurate, this is what I get as error (I try to connect to vSphere 7.x vcenter)

2023-05-02 06:49:06,380 INFO:Starting web server on port :9272
2023-05-02 06:49:49,062 INFO:Start collecting metrics from xxxxxx
2023-05-02 06:49:49,062 INFO:Starting vm metrics collection
2023-05-02 06:49:49,062 INFO:Fetching vim.VirtualMachine inventory
2023-05-02 06:49:49,063 INFO:Retrieving service instance content
2023-05-02 06:49:49,066 INFO:START: _vmware_get_vm_perf_manager_metrics
2023-05-02 06:49:49,067 INFO:Fetching vim.Datastore inventory
2023-05-02 06:49:49,067 INFO:Starting host metrics collection
2023-05-02 06:49:49,067 INFO:Fetching vim.HostSystem inventory
2023-05-02 06:49:49,067 INFO:START: _vmware_get_host_perf_manager_metrics
2023-05-02 06:49:52,206 ERROR:Caught vmodl fault: Cannot complete login due to an incorrect user name or password.
2023-05-02 06:49:52,209 ERROR:Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py", line 1937, in _async_render_GET
yield self.generate_latest_metrics(request)
twisted.internet.defer.FirstError: FirstError[#0, [Failure instance: Traceback: <class 'twisted.internet.defer.FirstError'>: FirstError[#1, [Failure instance: Traceback: <class 'twisted.internet.defer.FirstError'>: FirstError[#0, [Failure instance: Traceback: <class 'AttributeError'>: 'NoneType' object has no attribute 'RetrieveContent'
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:734:errback
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:797:_startRunCallbacks
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:892:_runCallbacks
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:1791:gotResult
--- ---
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:1693:_inlineCallbacks
/usr/local/lib/python3.7/site-packages/twisted/python/failure.py:518:throwExceptionIntoGenerator
/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py:778:vm_inventory
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:1693:_inlineCallbacks
/usr/local/lib/python3.7/site-packages/twisted/python/failure.py:518:throwExceptionIntoGenerator
/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py:602:batch_fetch_properties
/usr/local/lib/python3.7/site-packages/twisted/internet/defer.py:1696:_inlineCallbacks
/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py:594:content
]]
--- ---
/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py:1084:vm_labels
/usr/local/lib/python3.7/site-packages/vmware_exporter/defer.py:100:parallelize
]]
--- ---
/usr/local/lib/python3.7/site-packages/vmware_exporter/vmware_exporter.py:1507:_vmware_get_vms
/usr/local/lib/python3.7/site-packages/vmware_exporter/defer.py:100:parallelize
]]

[huangyonghome]

I have the same problems in Esxi 6.0 and Esxi 5.5.But it works in Esxi 6.8 and 7.0

[huangyonghome]

I resolved this issue.
There is $ specific symbol in my Vcenter password . I guess it is about parsing error.

I used single quotes insted of double quotes on the variables VSPHERE_PASSWORD :

VSPHERE_PASSWORD='$$$$dsfaafsd'

But I found it still counldn't work in docker-compose.So I run the exporter with docker run cli .It works!

[robinlem]

glad that it works for you,
Unfortunately I still have the same problem.
I don't have any '$' in the password
I'll try the python version

[pryorda]

ITs def an issue with the password and login

2023-05-02 06:49:52,206 ERROR:Caught vmodl fault: Cannot complete login due to an incorrect user name or password.

[robinlem]

Right ! error with login / password

[robinlem]

error with login / password