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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Project Details | Zest Food App</title>
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href="https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700&display=swap"
rel="stylesheet"
/>
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rel="stylesheet"
href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css"
/>
<link rel="stylesheet" href="style2.css" />
</head>
<body>
<nav class="navbar">
<div class="nav-container">
<a href="index.html#home" class="logo">Pratik Kumar Sethi</a>
<ul class="nav-links">
<li><a href="index.html#home" class="nav-link">Home</a></li>
<li><a href="index.html#about" class="nav-link">About</a></li>
<li><a href="index.html#projects" class="nav-link">Projects</a></li>
<li><a href="index.html#contact" class="nav-link">Contact</a></li>
</ul>
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<a href="index.html#projects" class="btn btn-back">
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Back to Projects
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<div class="project-content">
<h2 class="section-title">Zest - A Food Ordering App</h2>
<p class="fade-in">
Zest is a high-fidelity UI concept for a food delivery app, designed
from the ground up to tackle common user frustrations. The core
problem it solves is the lack of transparency in pricing and payment
that plagues many food apps. As the sole UI/UX designer, I handled
the entire design process, focusing on creating a polished,
intuitive, and honest user experience.
</p>
<div class="image-wrapper fade-in">
<img
src="imgs/allZest.jpg"
alt="Zest App UI Collage"
onerror="this.src='https://placehold.co/1000x600/0A192F/FFFFFF?text=Image+Not+Found'"
/>
</div>
<h4>The Problem:</h4>
<p class="fade-in" style="text-align: left">
The food delivery market is crowded, but many apps still fall short
of user expectations. I identified three core problems I wanted to
solve with Zest:
</p>
<p class="fade-in" style="text-align: left">
<strong>1. Hidden Fees:</strong> Users are constantly frustrated by
seeing one price on the menu, only to have taxes, service fees, and
delivery charges added at the very last step.
</p>
<p class="fade-in" style="text-align: left">
<strong>2. Accidental Purchases:</strong> A single, poorly-placed
"Confirm Order" button can easily be mis-tapped, leading to a
frustrating and often non-refundable accidental purchase.
</p>
<p class="fade-in" style="text-align: left">
<strong>3. Vague Timelines:</strong> Unreliable delivery estimates
leave users guessing and break trust with the platform.
</p>
<h4>Key Design Decisions & Solutions:</h4>
<p class="fade-in" style="text-align: left">
To solve these problems, I focused on a few key design solutions
that define the Zest experience:
</p>
<p class="fade-in" style="text-align: left">
<strong>Problem:</strong> Users hate surprise fees and hidden
charges at checkout. <br />
<strong>Solution:</strong> I implemented
<strong>True Price Visibility</strong>. The app clearly states that
the price you see on a food item is the final, tax-inclusive amount.
This means no surprises at checkout, which builds immediate trust
and confidence in the app.
</p>
<div class="image-wrapper medium fade-in">
<img
src="imgs/foodSingle.jpg"
alt="Zest App Chicken Biryani Details"
onerror="this.src='https://placehold.co/400x800/0A192F/FFFFFF?text=Image+Not+Found'"
/>
</div>
<p class="fade-in" style="text-align: left">
<strong>Problem:</strong> A simple tap can lead to an expensive,
accidental purchase. <br />
<strong>Solution:</strong> Instead of a standard button, I designed
a <strong>slide-to-pay mechanism</strong>. This is a deliberate,
two-step action that makes it impossible to "mis-click" and confirm
a payment. It ensures that every order is intentional, giving users
an extra layer of security.
</p>
<div class="image-wrapper medium fade-in">
<img
src="imgs/payScreen.jpg"
alt="Zest App My Orders and Checkout"
onerror="this.src='https://placehold.co/400x800/0A192F/FFFFFF?text=Image+Not+Found'"
/>
</div>
<p class="fade-in" style="text-align: left">
<strong>Problem:</strong> Vague or inaccurate delivery times are a
top user complaint. <br />
<strong>Solution:</strong> The Zest UI is built to provide
<strong>clear and reliable delivery time estimates</strong> upfront.
This focus on predictability allows users to manage their
expectations and schedules, making for a much less stressful
ordering experience.
</p>
<div class="image-wrapper medium fade-in">
<img
src="imgs/orderedScreen.jpg"
alt="Zest App Home Screen with Discount"
onerror="this.src='https://placehold.co/400x800/0A192F/FFFFFF?text=Image+Not+Found'"
/>
</div>
<h4>Takeaways & Next Steps:</h4>
<p class="fade-in" style="text-align: left">
<strong>What I Learned:</strong> This project reinforced that in-app
design, <em>how</em> you build trust is just as important as
<em>what</em> you build. Features like the slide-to-pay and
all-inclusive pricing aren't just small details; they are
fundamental to a positive user experience.
</p>
<p class="fade-in" style="text-align: left">
<strong>Next Steps:</strong> If I were to continue developing Zest,
my first step would be to conduct user testing on the slide-to-pay
flow to gather real-world feedback. After that, I would focus on
designing the "live order tracking" feature to further enhance the
app's commitment to transparency.
</p>
<h3>Thank You for Exploring Zest!</h3>
</div>
</div>
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