[inappmessaging] From Firebase Crashlytics: Crash occurs in io.karte.android.inappmessaging.internal.view#WebView.kt: 121

[myamamic]

Expected Behavior

Does not crash.

Current Behavior

Our application rarely crash.

Possible Solution

N/A

Steps to Reproduce

Sorry, we still can't reproduce this issue. It just occurs on several customers.

SDK Version

• core 2.22.0
• inappmessaging 2.16.1
• notifications 2.10.0
• variables 2.4.0
• visualtracking N/A
• inbox N/A
• Karte Gradle Plugin N/A

Android Version

Crashlytics report says it occurs on below devices.

• Android 12
• Android 13

Build Environment

• Android Studio Version 2022.3.1
• Gradle Version 8.1.1
• Android Gradle Plugin Version 8.1.0

Context Details

We got some crash reports in Firebase Crashlytics, the reports show the issue occurs in io.karte.android.inappmessaging.internal.view#WindowView.kt:121 .

Is that a issue in the KARTE library? or we'd like to know how to avoid the crash.

Fatal Exception: java.lang.IllegalArgumentException: View=xe.e{25c66ff V.E...... ......I. 0,0-0,0 #7f0a0155 app:id/karte_overlay_view} not attached to window manager
       at android.view.WindowManagerGlobal.findViewLocked(WindowManagerGlobal.java:541)
       at android.view.WindowManagerGlobal.removeView(WindowManagerGlobal.java:445)
       at android.view.WindowManagerImpl.removeView(WindowManagerImpl.java:201)
       at io.karte.android.inappmessaging.internal.view.WindowView$show$1.run(WindowView.kt:123)
       at android.os.Handler.handleCallback(Handler.java:942)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:201)
       at android.os.Looper.loop(Looper.java:288)
       at android.app.ActivityThread.main(ActivityThread.java:7918)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:936)

Logs

N/A

Possible Implementation

• We don't publish any popup action from KARTE console when the application crashed.
• Our application uses KARTE variables to get variable settings.