Application for a Teachers benefits frozen

[buczbuska]

Hi everyone,

Guys,
I have a problem with my application for the Teachers' Education application. I cannot finish my application. When I try to upload the photo of ID, nothing happens on the website, and everything is stuck in the Processing Application stage (the process is frozen on uploading the photo). Can you please help me with that?

Best
Bartek

[ilyaveer]

Hello!

I have a similar issue. I uploaded the necessary proof of employment, a jpeg of my contract (dimensions and file size within specified boundaries), but nothing happens when I press the "process my application" button. It seems to be hanging on "Processing Information" (see screenshot) and after hours of waiting I just cancelled it. This behavior happens in Safari, Chrome, and Firefox, so it doesn't seem to be browser dependent.

Any help would be greatly appreciated!

Cheers,
Ilya

[buczbuska]

Hi Ilya, For me, resizing the documents worked, and a lot of people have resolved this issue in this way. Just resize the jpegs and make them really light (like 200-400kb), and it should work! Best Bartek śr., 17 sty 2024 o 15:23 Ilya Veer ***@***.***> napisał(a):

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Hello! I have a similar issue. I uploaded the necessary proof of employment, a jpeg of my contract (dimensions and file size within specified boundaries), but nothing happens when I press the "process my application" button. It seems to be hanging on "Processing Information" (see screenshot) and after hours of waiting I just cancelled it. This behavior happens in Safari, Chrome, and Firefox, so it doesn't seem to be browser dependent. Any help would be greatly appreciated! Cheers, Ilya Screenshot.2024-01-17.at.15.14.37.png (view on web) <https://github.com/community/community/assets/23030197/6ef05333-c940-4df7-b762-c8e8df89f6cc> — Reply to this email directly, view it on GitHub <#86731 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEASHOQJ4FAIBFNJGMJM2Q3YO7NHRAVCNFSM6AAAAABBYTCIKWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DCNJXGU2DM> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[ilyaveer]

Thanks, that worked! Although strange that a somewhat larger file that was still within boundaries (by far) was not accepted...

[buczbuska]

Yaaay! Yeah, it's weird XD śr., 17 sty 2024 o 16:34 Ilya Veer ***@***.***> napisał(a):

…

Thanks, that worked! Although strange that a somewhat larger file that was still within boundaries (by far) was not accepted... — Reply to this email directly, view it on GitHub <#86731 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEASHOW3DOX3MLGZIHPIDV3YO7VO3AVCNFSM6AAAAABBYTCIKWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DCNJYGM4DC> . You are receiving this because you authored the thread.Message ID: ***@***.***>