Unable to create digital ocean account

[alirazab22]

Hello there,

I uploaded my student ID and got benefits from github but unfortunately, whenever I try to register digital ocean account via this github account, it shows this account doesn't exist. Please help me to resolve this issue.
Thank you

[doguedogue]

You have to enter here
https://cloud.digitalocean.com/

and sign in with your GitHub

[alirazab22]

Hello there,

Thank you for responding but unfortunately, I'm trying the same method you described, when I click on "Sign in with Github" it shows "No account is exist with this email address" please tell me what to do? I really digital ocean account.

[l-smh]

hello , Did you find a solution to the problem because I suffer from it too؟

[kokoshneta]

@l-smh Did you try the method in my reply below?

[alirazab22]

Hello Sir, This is what I've already mentioned that when I try to signup, it shows no account is exist. I logged in my github account in which I got approval for student pack, I tried to register with two methods, first one is, like you mentioned, sign in github account and got to https://cloud.digitalocean.com/ and then click on "Sign in with Github" but when I click on it, it shows "An account with this email address was not found. Please try again or contact support<https://www.digitalocean.com/support/contact/> if you are unable to access your account.". Then I went into the github and click on student benefits where I also got link to register digital ocean it also redirects me to cloud.digitalocean.com and then again when I tried to register with "Sign in with Gitub" it shows same error. Please help me [https://www.digitalocean.com/assets/media/logo-a721c4a7.png]<https://cloud.digitalocean.com/> DigitalOcean – The developer cloud<https://cloud.digitalocean.com/> Helping millions of developers easily build, test, manage, and scale applications of any size – faster than ever before. cloud.digitalocean.com

…

________________________________ From: Rafael Vilches ***@***.***> Sent: Tuesday, January 31, 2023 7:28 PM To: community/community ***@***.***> Cc: 02-398221-036 ***@***.***>; Author ***@***.***> Subject: Re: [community/community] Unable to create digital ocean account (Discussion #45966) You have to enter here https://cloud.digitalocean.com/ and sign in with your GitHub [image]<https://user-images.githubusercontent.com/23409026/215914928-d1e83d3c-0d49-4381-ac7f-31c19f1e92b6.png> — Reply to this email directly, view it on GitHub<#45966 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A5H43ZRH43ZELTBPU42SCDTWVGU2NANCNFSM6AAAAAAUNB55CE>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[kokoshneta]

Had the same issue here.

First time I clicked on “Sign In with GitHub”, it asked for permission to connect DigitalOcean with my GitHub account, which I allowed. DigitalOcean shows up as active in my GitHub connections as well now. But after connecting – and on subsequent attempts, immediately after clicking “Sign In with GitHub” – I got the exact same message as @alirazab22:

An account with this email address was not found. Please try again or contact support if you are unable to access your account.

About to give up, I instead clicked on “Sign Up” and only then discovered that there’s an additional “Sign Up with GitHub” option. Unlike most sites with a GitHub login option, you can’t just log in directly – you have to sign up through GitHub first and add a payment method, and then you can log in.

[surajrimal07]

same issue here too, any luck so far?

[Ayshyama]

Have the same issue. I registered using GitHub Student Pack.
It was working well for around 5 months because I stayed logged in just in 1 browser on 1 machine. But after I reinstalled my OS and tried to log in again using the same GitHub account I got the error 'An account with this GitHub sign-in was not found.'