Replies: 3 comments 17 replies
-
Do you have access to your linked account? |
Beta Was this translation helpful? Give feedback.
-
Hello, You can try to send a ticket to GitHub explaining your situation with much details possible. You may have a possibility to recover your account. Give it a try: https://support.github.com/request |
Beta Was this translation helpful? Give feedback.
-
Hello, I'm facing the same issue now. About a month ago, my phone, which had the authenticator app, flew out of a roller coaster (dont ask how..). However, until now, I've been able to log in without it. Now, after a PC reset, it's asking for my authenticator, which I unfortunately no longer have. I also never set up an SSH connection on my devices or anything like that. The problem I'm facing now is that my GitHub account is quite important to me. Among other things, there's a project with well over 1K stars and 350+ forks running on it. And the community involved there is growing steadily. But if I no longer have access to this account, I won't be able to accept new PRs or make commits myself. What should I do now? I've been in touch with support for a few days but haven't really made any progress yet. I can provide my school email, phone number, and details of private projects as proof. I also still have the same IP address... really annoying. |
Beta Was this translation helpful? Give feedback.
-
Select Topic Area
General
Body
I would like to know the community's opinion about my case, because support doesn't respond and from what I read on other forums they won't help me. I lost my 2FA code because I uninstalled the Google Authenticator app by accident, I discovered that it didn't store the codes in the cloud (it only started recently), github had recommended this app to me and didn't say anything about this serious security flaw, the account has the my name, my photo, the sessions she was logged in to are from my hometown and the city where I go to college, the projects that I still have access to are from courses I took and I can prove it, I have private projects that are work specific college. I'm saying this because I lost my recovery codes, 2FA recovery is not recognizing my PC as a trusted device and I don't have SSH, what do you think of my situation, is there light at the end of the tunnel or should I now migrate platforms?
Beta Was this translation helpful? Give feedback.
All reactions