Problems with the student status verification

[Emahhh]

Hi everyone,

me and many other students from my university have a problem with verifying our student status. That's a problem, because we can't access the student pack. When I try, I'm redirected to the "Are you a student?" page.

Some months ago, I used to verify my Student status using the manual verification, and everything worked fine.

Recently, my university switched to the automatic verification system, so I renewed my student status using the URL provided by my university (something that looks like education.github.com/student/verify?school_id=1647&[email protected]&signature=...).

When I open this URL, I get a success message, but I suspect the verification hasn't been registered successfully for my account, in fact I still can't access the student pack. If I try to verify again, I'm redirected to the page you can see in the attached image, which says "Your coupon has already been applied and is active.".

My university told me to contact you, because they claim the problem is not on their side. Can you help me?

Thanks in advance!

This "we're still processing" message has been stuck for more than 6 months.