Payout not schedule

[serenader2014]

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I have created my sponsor account last year, and connected a stripe account, but in the payout account, I've entered the wrong account number, so I still not receiving the money. Today I finally figure out how to add the correct account number, but the stripe is not schedule a new payout, how can I know when will stripe issue a new payout to my account?

[anjuan]

Hi @serenader2014, you may want to contact Stripe Support. They can help you understand how they handled the funds that were sent to the wrong account number.