Frustrated by the failure to obtain renewal of my academic status #107488
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kbec19
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Hi everyone,
I uploaded my proof of enrollment document that I used last year - it clearly states, "XXX PROGRAM.- ONLINE," but I'm getting the rejection that my location doesn't match a campus, and my document doesn't indicate it's remote. It clearly does.
I also have my billing info matching the first and last names on the document, but I am getting that error message too.
Is anyone else dealing with a similar problem, and how in the world do I get a person to actually review the correct documentation?
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