Payment not working

[pemawangchuk2023]

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I have installed the Co-Pilot and I have also used the free version before. I tried to subscribe after entering all the details of Visa card at https://github.com/github-copilot/signup & https://github.com/github-copilot/signup/billing?payment_duration=monthly, I get successful message saying that go back to VS Code and start using Co Pilot. However, at VS Code, I get message that says, "Extension activation failed: "Thank you for using GitHub Copilot. Your subscription has ended."
Why subscription of co-pilot is not user friendly? Getting frustrated with Co-Pilot Subscription because charges are debited from the Visa card and while payment of its subscription is getting rejected. OR is there any changes required at settings?

[Akash1134]

Hi @pemawangchuk2023 ,

Please sign out of your IDE and Copilot and try again. (this will re-authenticate your account)

If the issue persists, please open a ticket on our Support page for further account related issues.

Thanks!

[davecheney]

@pemawangchuk2023 i can see that payment was declined, hence no copilot access is available. Please contact support who will be able to assist you.

[VSYerragudi]

I have similar issue from India. On contact support CFA and selecting the appropriate question, I was redirected here. Why are payments declined by bank? Can we not get a payment gateway link that will enable better transaction processing?

[pemawangchuk2023]

There is no use. I have been trying to subscribe copilot since few months and still not working.