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Set OpsGenie alert priority from Zabbix plugin #29

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tnucera opened this issue Jun 1, 2018 · 3 comments
Open

Set OpsGenie alert priority from Zabbix plugin #29

tnucera opened this issue Jun 1, 2018 · 3 comments

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@tnucera
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tnucera commented Jun 1, 2018

The "piority" field is not supported:
https://docs.opsgenie.com/docs/priority-field

/etc/opsgenie/zabbix2opsgenie -priority='P1'
czunker pushed a commit to czunker/opsgenie-integration that referenced this issue May 27, 2019
Add mapping from Zabbix severities to OpsGenie priorities
bfee268 
To use the mapped priorities, use the combination "Custom Value
to Opsgenie Priority" with the field "{{_payload.mappedPriority}}"
for Priority in your Zabbix Integration.

Fixes opsgenie#29
@czunker czunker mentioned this issue May 27, 2019
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@coultonluke
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We would also like to pass through the priority to Opsgenie. There is a triggerpriority property but this doesn't seem to map properly in Opsgenie.

@href
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href commented Mar 30, 2020 •
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I think this should be looked at with a higher priority. As it stands the Zabbix Integration creates all alerts as P3 alerts, which is a bit of a gotcha to say the least.

href pushed a commit to cloudscale-ch/opsgenie-integration that referenced this issue Mar 30, 2020
@href
Add mapping from Zabbix severities to OpsGenie priorities
8859e90 
To use the mapped priorities, use the combination "Custom Value
to Opsgenie Priority" with the field "{{_payload.mappedPriority}}"
for Priority in your Zabbix Integration.

Fixes opsgenie#29
@ghost
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ghost commented Mar 30, 2020

I was able to do this in Opsgenie.

Go to Configured Integrations > Zabbix

  • Under Actions > + > Create Alert
  • Set the Filter to Match one or more conditions below
  • Trigger Severity Equals "Zabbix Priority" You can set this to Disaster for P1, High for P2, Average for P3, etc
  • Under Message, Set the Priority so it maps the Zabbix Priority to the Opsgenie priority.
  • Repeat the steps to add other priorities.

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Add mapping from Zabbix severities to OpsGenie priorities czunker/opsgenie-integration
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@href @tnucera @coultonluke