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Links not working for some users in alerts #1834

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katska opened this issue Jul 1, 2024 · 11 comments
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Links not working for some users in alerts #1834

katska opened this issue Jul 1, 2024 · 11 comments
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@katska
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katska commented Jul 1, 2024

Links aren't working in the new email alerts for some users.

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Source: https://mail.missiveapp.com/#sent/conversations/d8cba30a-6d4d-452c-b13d-4fdded22e13a

@mlandauer
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No. not everyone. We know they are working in a bunch of browser and email clients because we've tested them

@katska katska changed the title Links not working for everyone in alerts Links not working for some users in alerts Jul 1, 2024
@katska
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katska commented Jul 1, 2024

@mlandauer ooops! That was a super unclear description, that's not what I meant at all, specifically its that they're not working for some users in some circumstances. Thanks for pointing this out! I've changed the issue description.

Latest report 
"I cant click on anything in PINK in the email to go to the alert notice. I am using PC with Windows 11 and Microsoft Edge as my browser. Email is Outlook."

@katska
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katska commented Jul 1, 2024

@katska
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katska commented Jul 1, 2024

@katska
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katska commented Jul 1, 2024

@katska
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katska commented Jul 1, 2024

@katska
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katska commented Jul 1, 2024

@katska
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katska commented Jul 1, 2024

@mlandauer
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@katska I've pushed out a change I've been working on today. I hope that it might fix the problem with the links. There are still lots of layout issues with outlook which I'm not going to tackle today. I'll leave this open until we hear back from some users that it's been fixed.

@JoannaHill
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@katska any feedback since the change?

@katska
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katska commented Jul 24, 2024

@JoannaHill @no new reports and no responses from those who reported the issue. Looking via cuttlefish reported clicks and opens... 🥁 ... I think we can call this one fixed!

@katska katska closed this as completed Jul 24, 2024
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