LG ACs Turn Off Immediately After Being Turned On

[Smandurlo]

Describe the bug
Hi,

I'm experiencing an issue with the LG ThinQ custom component for Home Assistant. When the integration is enabled, turning on my AC units (either via the LG app or Home Assistant) causes them to shut off immediately.

If I disable the integration, the ACs work normally using the LG app.

I’m not sure when this issue started, but everything was working fine until recently.

AC Model: S3-M12JA3FA

EDIT: with the core integration, the ACs work as expected, but there are a ton of missing entities (vertical and horizontal flap position, jet mode and so on). So, it is a problem inside this custom component.

Expected behavior

Screenshots

Environment details:

• Environment (HASSIO, Raspbian, etc): Hass OS
• Home Assistant version installed: 2025.2.5
• Component version installed: latest
• Last know working version: no idea
• LG device type and model with issue: S3-M12JA3FA
• LG devices connected (list):

Output of HA logs
Paste the relavant output of the HA log here.

2025-02-27 15:26:02.498 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 4ba845cb-7ed3-188a-bbbe-b8165fa3c41f:  basicCtrl - Set - airState.operation - 257
2025-02-27 15:26:02.498 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/4ba845cb-7ed3-188a-bbbe-b8165fa3c41f/control-sync
2025-02-27 15:26:03.106 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:03.107 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 4ba845cb-7ed3-188a-bbbe-b8165fa3c41f:  basicCtrl - Set - airState.opMode - 4
2025-02-27 15:26:03.107 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/4ba845cb-7ed3-188a-bbbe-b8165fa3c41f/control-sync
2025-02-27 15:26:03.610 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:03.611 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Luce data
2025-02-27 15:26:03.615 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 4ba845cb-7ed3-188a-bbbe-b8165fa3c41f:  basicCtrl - Set - airState.operation - 0
2025-02-27 15:26:03.616 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/4ba845cb-7ed3-188a-bbbe-b8165fa3c41f/control-sync
2025-02-27 15:26:04.052 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:04.053 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Luce data
2025-02-27 15:26:07.922 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 14d6bc12-ee00-1d3c-9648-b8165f9ef8e5:  basicCtrl - Set - airState.operation - 257
2025-02-27 15:26:07.923 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/14d6bc12-ee00-1d3c-9648-b8165f9ef8e5/control-sync
2025-02-27 15:26:08.372 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:08.373 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 14d6bc12-ee00-1d3c-9648-b8165f9ef8e5:  basicCtrl - Set - airState.opMode - 4
2025-02-27 15:26:08.373 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/14d6bc12-ee00-1d3c-9648-b8165f9ef8e5/control-sync
2025-02-27 15:26:08.823 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:08.823 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Stucchi data
2025-02-27 15:26:08.827 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 14d6bc12-ee00-1d3c-9648-b8165f9ef8e5:  basicCtrl - Set - airState.operation - 0
2025-02-27 15:26:08.828 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/14d6bc12-ee00-1d3c-9648-b8165f9ef8e5/control-sync
2025-02-27 15:26:09.354 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:09.354 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Stucchi data
2025-02-27 15:26:10.869 DEBUG (MainThread) [custom_components.smartthinq_sensors] Updating ThinQ device Natura
2025-02-27 15:26:10.869 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 88a94eeb-9608-1d23-97bd-b8165fa3c401:  allEventEnable - Set - airState.mon.timeout - 70
2025-02-27 15:26:10.869 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/88a94eeb-9608-1d23-97bd-b8165fa3c401/control
2025-02-27 15:26:10.966 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': ''}
2025-02-27 15:26:10.967 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Updating ThinQ device Natura
2025-02-27 15:26:10.967 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Polling...
2025-02-27 15:26:10.967 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] thinq2_get before: https://eic-service.lgthinq.com:46030/v1/service/devices/88a94eeb-9608-1d23-97bd-b8165fa3c401
2025-02-27 15:26:11.055 DEBUG (MainThread) [custom_components.smartthinq_sensors] Updating ThinQ device Stemmi
2025-02-27 15:26:11.056 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 0b82fdbf-f86c-1f0e-a632-b8165f9ee896:  allEventEnable - Set - airState.mon.timeout - 70
2025-02-27 15:26:11.056 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/0b82fdbf-f86c-1f0e-a632-b8165f9ee896/control
2025-02-27 15:26:11.062 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] thinq2_get after: {'resultCode': '0000', 'result': {'appType': 'NUTS', 'modelAppType': 'NUTS', 'modelCountryCode': 'WW', 'countryCode': 'IT', 'modelName': 'RAC_056905_WW', 'deviceType': 401, 'deviceCode': 'AI01', 'alias': 'Natura', 'deviceId': '88a94eeb-9608-1d23-97bd-b8165fa3c401', 'fwVer': '', 'imageFileName': 'ac_home_wall_airconditioner_img.png', 'ssid': 'FASTWEB-C3tkK7', 'softapId': '', 'softapPass': '', 'macAddress': '', 'networkType': '02', 'timezoneCode': 'Europe/Rome', 'timezoneCodeAlias': 'Europe/Rome', 'utcOffset': 1, 'utcOffsetDisplay': '+01:00', 'dstOffset': 2, 'dstOffsetDisplay': '+02:00', 'curOffset': 1, 'curOffsetDisplay': '+01:00', 'sdsGuide': '{"deviceCode":"AI01"}', 'newRegYn': 'N', 'userNo': 'IT2409248907610', 'tftYn': 'N', 'deviceState': 'E', 'snapshot': {'airState.windStrength': 8.0, 'airState.wMode.lowHeating': 0.0, 'airState.diagCode': 0.0, 'airState.lightingState.displayControl': 0.0, 'airState.wDir.hStep': 2.0, 'mid': 3626983.0, 'airState.energy.onCurrent': 0.0, 'airState.wMode.airClean': 0.0, 'airState.quality.sensorMon': 0.0, 'airState.tempState.target': 16.0, 'airState.miscFuncState.autoDryRemainTime': 0.0, 'airState.operation': 0.0, 'airState.wMode.jet': 0.0, 'airState.wDir.vStep': 6.0, 'timestamp': 1740666221451.0, 'airState.powerSave.basic': 0.0, 'fwUpgradeInfo': {'upgSched': {'upgUtc': '0', 'cmd': 'none'}}, 'static': {'deviceType': '401', 'countryCode': 'IT'}, 'airState.tempState.current': 19.5, 'airState.miscFuncState.extraOp': 0.0, 'airState.reservation.sleepTime': 0.0, 'airState.miscFuncState.autoDry': 0.0, 'airState.reservation.targetTimeToStart': 0.0, 'meta': {'allDeviceInfoUpdate': False, 'messageId': 'px3wecrQRAyu00dUg69EGQ'}, 'online': True, 'airState.opMode': 4.0, 'airState.reservation.targetTimeToStop': 0.0, 'airState.filterMngStates.maxTime': 0.0, 'airState.filterMngStates.useTime': 0.0}, 'online': True, 'platformType': 'thinq2', 'area': 2579923, 'regDt': 20240924093949.0, 'blackboxYn': 'Y', 'modelProtocol': 'STANDARD', 'receipeVersion': 0, 'activeSaving': 'OFF', 'smartCareV2': 'OFF', 'order': 0, 'nlpAlias': 'none', 'drServiceYn': 'N', 'fwInfoList': [{'checksum': '00000409', 'order': 1.0, 'partNumber': 'SAA38690409'}], 'modemConfig': {'device_status': 'y', 'support_dst': 'y', 'online_check': 'y'}, 'brandType': 'common', 'regDtUtc': '20240924083949', 'regIndex': 0, 'groupableYn': 'Y', 'controllableYn': 'Y', 'combinedProductYn': 'N', 'masterYn': 'Y', 'initDevice': False, 'firebaseLogKey': 'P:SD', 'manufacture': {'inventoryOrg': 'EAT', 'macAddress': 'B8:16:5F:A3:C4:01', 'manufactureModel': 'S3-M12JA3FA', 'manufacturedAt': '2023-04-18T03:52:14+00:00', 'registeredAt': '2023-04-18T16:05:43.415925+00:00', 'salesModel': 'S3-M12JA3FA', 'serialNo': '304TKNA75759'}, 'upgradableYn': 'N', 'autoFwDownloadYn': 'N', 'csUpgradableYn': 'N', 'foodPoisonIndex': '0', 'matterYn': 'N', 'tclcount': 0}}
2025-02-27 15:26:11.063 DEBUG (MainThread) [custom_components.smartthinq_sensors] ThinQ status updated
2025-02-27 15:26:11.063 DEBUG (MainThread) [custom_components.smartthinq_sensors] Finished fetching smartthinq_sensors-Natura data in 0.195 seconds (success: True)
2025-02-27 15:26:11.286 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': ''}
2025-02-27 15:26:11.286 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Updating ThinQ device Stemmi
2025-02-27 15:26:11.286 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Polling...
2025-02-27 15:26:11.287 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] thinq2_get before: https://eic-service.lgthinq.com:46030/v1/service/devices/0b82fdbf-f86c-1f0e-a632-b8165f9ee896
2025-02-27 15:26:11.381 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] thinq2_get after: {'resultCode': '0000', 'result': {'appType': 'NUTS', 'modelAppType': 'NUTS', 'modelCountryCode': 'WW', 'countryCode': 'IT', 'modelName': 'RAC_056905_WW', 'deviceType': 401, 'deviceCode': 'AI01', 'alias': 'Stemmi', 'deviceId': '0b82fdbf-f86c-1f0e-a632-b8165f9ee896', 'fwVer': '', 'imageFileName': 'ac_home_wall_airconditioner_img.png', 'ssid': 'FASTWEB-C3tkK7', 'softapId': '', 'softapPass': '', 'macAddress': '', 'networkType': '02', 'timezoneCode': 'Europe/Rome', 'timezoneCodeAlias': 'Europe/Rome', 'utcOffset': 1, 'utcOffsetDisplay': '+01:00', 'dstOffset': 2, 'dstOffsetDisplay': '+02:00', 'curOffset': 1, 'curOffsetDisplay': '+01:00', 'sdsGuide': '{"deviceCode":"AI01"}', 'newRegYn': 'N', 'userNo': 'IT2409248907610', 'tftYn': 'N', 'deviceState': 'E', 'snapshot': {'airState.windStrength': 6.0, 'airState.wMode.lowHeating': 0.0, 'airState.diagCode': 0.0, 'airState.lightingState.displayControl': 0.0, 'airState.wDir.hStep': 0.0, 'mid': 3626956.0, 'airState.energy.onCurrent': 0.0, 'airState.wMode.airClean': 0.0, 'airState.quality.sensorMon': 0.0, 'airState.tempState.target': 16.0, 'airState.miscFuncState.autoDryRemainTime': 0.0, 'airState.operation': 0.0, 'airState.wMode.jet': 0.0, 'airState.wDir.vStep': 0.0, 'timestamp': 1740666221429.0, 'airState.powerSave.basic': 0.0, 'fwUpgradeInfo': {'upgSched': {'upgUtc': '0', 'cmd': 'none'}}, 'static': {'deviceType': '401', 'countryCode': 'IT'}, 'airState.tempState.current': 19.0, 'airState.miscFuncState.extraOp': 0.0, 'airState.reservation.sleepTime': 0.0, 'airState.miscFuncState.autoDry': 0.0, 'airState.reservation.targetTimeToStart': 0.0, 'meta': {'allDeviceInfoUpdate': False, 'messageId': 'v8kdTNBsSzWXrj-bE67X7Q'}, 'online': True, 'airState.opMode': 4.0, 'airState.reservation.targetTimeToStop': 0.0, 'airState.filterMngStates.maxTime': 0.0, 'airState.filterMngStates.useTime': 0.0}, 'online': True, 'platformType': 'thinq2', 'area': 2579923, 'regDt': 20240924093709.0, 'blackboxYn': 'Y', 'modelProtocol': 'STANDARD', 'receipeVersion': 0, 'activeSaving': 'OFF', 'smartCareV2': 'OFF', 'order': 0, 'nlpAlias': 'none', 'drServiceYn': 'N', 'fwInfoList': [{'checksum': '00000409', 'order': 1.0, 'partNumber': 'SAA38690409'}], 'modemConfig': {'device_status': 'y', 'support_dst': 'y', 'online_check': 'y'}, 'brandType': 'common', 'regDtUtc': '20240924083709', 'regIndex': 0, 'groupableYn': 'Y', 'controllableYn': 'Y', 'combinedProductYn': 'N', 'masterYn': 'Y', 'initDevice': False, 'firebaseLogKey': 'P:SD', 'manufacture': {'inventoryOrg': 'EAT', 'macAddress': 'B8:16:5F:9E:E8:96', 'manufactureModel': 'S3-M12JA3FA', 'manufacturedAt': '2023-04-18T03:51:33+00:00', 'registeredAt': '2023-04-18T16:05:43.415824+00:00', 'salesModel': 'S3-M12JA3FA', 'serialNo': '304TKMH75755'}, 'upgradableYn': 'N', 'autoFwDownloadYn': 'N', 'csUpgradableYn': 'N', 'foodPoisonIndex': '0', 'matterYn': 'N', 'tclcount': 0}}
2025-02-27 15:26:11.382 DEBUG (MainThread) [custom_components.smartthinq_sensors] ThinQ status updated
2025-02-27 15:26:11.382 DEBUG (MainThread) [custom_components.smartthinq_sensors] Finished fetching smartthinq_sensors-Stemmi data in 0.327 seconds (success: True)
2025-02-27 15:26:12.131 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 0b82fdbf-f86c-1f0e-a632-b8165f9ee896:  basicCtrl - Set - airState.operation - 257
2025-02-27 15:26:12.131 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/0b82fdbf-f86c-1f0e-a632-b8165f9ee896/control-sync
2025-02-27 15:26:12.596 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:12.596 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 0b82fdbf-f86c-1f0e-a632-b8165f9ee896:  basicCtrl - Set - airState.opMode - 4
2025-02-27 15:26:12.596 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/0b82fdbf-f86c-1f0e-a632-b8165f9ee896/control-sync
2025-02-27 15:26:13.039 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:13.040 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Stemmi data
2025-02-27 15:26:13.044 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Setting new state for device 0b82fdbf-f86c-1f0e-a632-b8165f9ee896:  basicCtrl - Set - airState.operation - 0
2025-02-27 15:26:13.044 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://eic-service.lgthinq.com:46030/v1/service/devices/0b82fdbf-f86c-1f0e-a632-b8165f9ee896/control-sync
2025-02-27 15:26:13.470 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'resultCode': '0000', 'result': {'data': '', 'voiceData': None}}
2025-02-27 15:26:13.470 DEBUG (MainThread) [custom_components.smartthinq_sensors] Manually updated smartthinq_sensors-Stemmi data

Additional context
Add any other context about the problem here.