LG Washer Door Open and Lock States not reporting correctly

[Sinfonia97]

Describe the bug
My LG washer, model number WM8900HBA, continually shows the door open sensor as 'open' and door lock as 'off'.

Expected behavior
These should be updating to closed when closed and locked when running or set for remote start.

Screenshots
Washer is currently running at this point and the door is closed and locked.

Environment details:

• Environment (HASSIO, Raspbian, etc): HAOS
• Home Assistant version installed: 2025.1.1
• Component version installed:
• Last know working version: NA
• LG device type and model with issue: Clothes Washer WM8900HBA
• LG devices connected (list): Washer, Dryer, and Refrigerator

Output of HA logs
Logs show no information about the failure to update the sensor states

Additional context
This issue has been reported a few times that I can see in the past, but due to no activity they went stale and auto closed.

[Sinfonia97]

I was looking through the API documentation and they don't list a Door Open or Door Lock property. However, on some of the other devices it list either doorStatus or doorState. I am wondering if a query of the washers no longer returns a door open/closed/locked property.

[Sinfonia97]

I found some old posts that mention the door open/close state is not available, but would like to see if it is possible to get the lock state at least. It appears from the screenshots with the lg-washer-dryer-card this did work at one time.

[CacklingCapybara]

I just came across this as well. It's a shame. From what I can tell, the problem is with the API itself and no ability to detect this. My use case was to get notified if the washer completes, but the door is never opened to move over to the dryer.

I think the best next option, is to setup a notification, set to trigger within 20-30 minutes of completing a wash cycle, if the dryer status does not change from off/standby to drying.

[lampshade29]

For this issue, I just used the door open or closed binary sensor. I have the WM3900 washer and this works

• type: image
  entity: binary_sensor.front_load_washer_door_open
  image: /local/lg-icons/lock.png
  state_image:
  on: /local/lg-icons/lock.png
  off: /local/lg-icons/lock-on.png
  style:
  top: 73%
  left: 45%
  width: 10%
  image-rendering: crisp

[Sinfonia97]

@lampshade29 I appreciate the suggestion, but the problem is with the washer I have these states don't report correctly at all. Neither the door open or lock status ever change. If you look at the sensors in my screenshot at the top, the washer is running yet the door lock says 'off' and door open says 'open'. If this was the case I would be flooding my basement...lol. Unfortunately, when I looked at the API, I could not see where these values are even available. Unfortunately I have not been able to run the commands against the API directly to see what values get reported back for my washer and dryer.