Incompatibility with MacOS 15 (Sequoia)

[femsupreme]

Hi Niels! Just letting you know that the recent beta release of macOS sequoia breaks the widget. This might be obvious, but figured I would share just in case :)

[nielsmouthaan]

Thanks for letting me know. I'll make sure to fix this soon!

[EnumC]

Quick temporary workaround without having to rebuild the project: System Preferences -> Privacy & Security -> Full Disk Access -> Click the plus button and add the app.

Error in console:

Couldn't read values in CFPrefsPlistSource<0x150b0bfd0> (Domain: nl.nielsmouthaan.backup-status.shared, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access

[nielsmouthaan]

Thanks. I'll look into this before Sequoia gets released

[femsupreme]

Quick temporary workaround without having to rebuild the project: System Preferences -> Privacy & Security -> Full Disk Access -> Click the plus button and add the app.

Error in console:

Couldn't read values in CFPrefsPlistSource<0x150b0bfd0> (Domain: nl.nielsmouthaan.backup-status.shared, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access

This worked great! Thanks Eric :) and thanks for the support Niels!

[btoole]

Quick temporary workaround without having to rebuild the project: System Preferences -> Privacy & Security -> Full Disk Access -> Click the plus button and add the app.

Won't work in Sequoia without this extra step.

[Markmaster]

Upgraded today for macOS Sequoia and can't run the app. I have already granted Full Disk Access to the app. Please help.

[nielsmouthaan]

I just updated myself but I don't have any issues with the widget. It correctly shows the time of the last backup without needing to do anything. I also didn't granted it full disk access. What's the error/issue you're experiencing?

@Markmaster there's no need to run the app once everything is set up (which is the case with you as the setup actions are grayed out). You can simply add the widget and it should work.

[miharekar]

@nielsmouthaan I think what @Markmaster is trying to show is that this is how the app looks, while widgets display:

At least that's the situation for me.

Adding full disk access permission to the app, as written in the comments above, fixed it.

[fnsign]

I encounter the exact same issue. Uninstalling and re-installing the widget doesn't solve it.
The only solution is to grant full access rights, but I'd feel more comfortable if the issue would be fixed and I don't need to grant full access.

[btoole]

Running version 1.0.1 - message [ before granting full disc access ] was something along the lines of < please run backup status to complete the install > if memory serves. Best regards, Bill

On Sep 17, 2024, at 3:23 AM, Niels Mouthaan ***@***.***> wrote: I just updated myself but I don't have any issues with the widget. It correctly shows the time of the last backup without needing to do anything. I also didn't granted it full disk access. What's the error/issue you're experiencing? @Markmaster <https://github.com/Markmaster> there's no need to run the app once everything is set up (which is the case with you as the setup actions are grayed out). You can simply add the widget and it should work. — Reply to this email directly, view it on GitHub <#10 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAECVJBAFGVOU7JN6OO4SXLZW7KF3AVCNFSM6AAAAABJDOD3CWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJUG42DGNJWGU>. You are receiving this because you commented.

Bill Toole <https://www.billtoole.net/> | +1 613 225 2660 | email ***@***.***> | pgp ***@***.***%20(C3955C28)%20%E2%80%93%20Public.asc> fingerprint : 343E 2501 939E AEC4 73F1 99A4 150C 1C25 C395 5C28B | ❄︎ <https://snowflake.torproject.org/>

[MStankiewiczOfficial]

I also had this problem and temporarily applied the solution with granting full access.

[nielsmouthaan]

Still not able to reproduce the issue, even after a full reinstall of the app.

Can you try the following:

1. Remove the app as instructed here.
2. Execute rm -rf ~/Library/Group\ Containers/nl.nielsmouthaan.backup-status.shared in Terminal.
3. Execute rm -rf ~/Library/Containers/nl.nielsmouthaan.backup-status in Terminal.
4. Execute rm -rf ~/Library/Containers/nl.nielsmouthaan.backup-status.widget in Terminal.
5. Restart your Mac
6. Download Backup Status from Gumroad, copy it to your Applications folder, run it, grant it access to com.apple.TimeMachine.plist and add the widget.

Please report any errors printed in the Console app if you encounter issues.

[MStankiewiczOfficial]

This solution worked. Thank you for your help.
I think some uninstaller would be useful to help remove this application more thoroughly than just moving it to the trash.

[nielsmouthaan]

This solution worked. Thank you for your help. I think some uninstaller would be useful to help remove this application more thoroughly than just moving it to the trash.

Thanks for letting me know. Keen to know if this also solved the issue for others. Apparently the issue seems to be that the reference to the preference file including the approval to read it, has become invalid because of the update for some.

[zormic]

Thank you.

[fnsign]

Unfortunately, the workaround as described above does not work for me.

Question to those, who were successful:
Please check, if the app has still full disk access permissions. That permission returns if an app is uninstalled and then re-installed again.
I followed the instructions step by step and at first, and it seemed to work.
Then I checked the full disk access permission in settings and it was active for the app. As soon as I disabled it, the app broke again.

[Markmaster]

Yes, for the reason my Mac Mini goes good during the upgrade and my MacBook Pro was not. Re-added widget fixed the issue. Thank you!
@nielsmouthaan

[nielsmouthaan]

Unfortunately, the workaround as described above does not work for me.

Question to those, who were successful: Please check, if the app has still full disk access permissions. That permission returns if an app is uninstalled and then re-installed again. I followed the instructions step by step and at first, and it seemed to work. Then I checked the full disk access permission in settings and it was active for the app. As soon as I disabled it, the app broke again.

Can you follow the instructions again after making sure full disk access has been disabled?

[fnsign]

I did that, but no success. Here what I did:

• I first disabled AND removed the app friom the full disk access list
• Uninstalled the app with Pearcleaner, which caught also the three files mentioned above and removed the widget
• To be sure, I checked manually if the 3 files/contaiers were really deleted
• Rebooted
• Re-installed the app.
• After installation I get a system pop-up to allow or deny that the app can access other app data. Confirmed that.

[MStankiewiczOfficial]

Indeed, I checked and after reinstallation this permission returned. When I disabled it, again the app does not work.

Edit: when I granted full disk access again, the application configuration window appeared, asking me to grant permissions to the Time Machine file. Unfortunately, after selecting this file as instructed, nothing happens - I am unable to restore this application's permissions to it.

[nielsmouthaan]

@MStankiewiczOfficial, so I understand your earlier comment that it worked is incorrect, as you still had full disk access enabled.

[MStankiewiczOfficial]

@MStankiewiczOfficial, so I understand your earlier comment that it worked is incorrect, as you still had full disk access enabled.

Yes, it turned out that this function was indeed enabled.

[nielsmouthaan]

@MStankiewiczOfficial, so I understand your earlier comment that it worked is incorrect, as you still had full disk access enabled.

Yes, it turned out that this function was indeed enabled.

Okay, that's too bad. Oddly, the app seems to continue to work fine for some (me included) and not for others. I'll soon send an email to all users to see if I can get a better understanding of how many users are affected by this. For now, consider the full disk access option as a workaround.

[MStankiewiczOfficial]

As I mentioned in one of my previous messages, granting full disk access did not do anything. When I took away this permission, the app stopped working, and even when I granted it again, and even reinstalled the application, it did not help and still does not work.

Unfortunately, after selecting this file as instructed, nothing happens - I am unable to restore this application's permissions to it.

[dermarkusauslb]

Full Disc access worked for me instantly

[vincentbls]

Full Disc access worked for me instantly

Same, app built myself.

[ridmaur]

Same here, full disk access solves the issue but reluctant to accept that as the final fix... There must be some better way to fix this?

[nielsmouthaan]

Same here, full disk access solves the issue but reluctant to accept that as the final fix... There must be some better way to fix this?

Did you try this?

[ridmaur]

I am getting a

Operation not permitted
rm: /Users/robm/Library/Containers/nl.nielsmouthaan.backup-status.widget: Operation not permitted

even when using sudo

[nielsmouthaan]

Are you sure Backup Status isn't running anymore? Please double check all steps and ensure Backup Status isn't running by checking Activity Monitor.

[ridmaur]

I even restarted my machine. It is the .com.apple.containermanagerd.metadata.plist that I am not able to remove, change ownership, nothing....
Checked Activity Monitor, it is not running.

[nielsmouthaan]

Ok, don't worry about that. The only file that really matters is this one:

~/Library/Group\ Containers/nl.nielsmouthaan.backup-status.shared/Library/Preferences/nl.nielsmouthaan.backup-status.shared.plist

[ridmaur]

That last one

~/Library/Group\ Containers/nl.nielsmouthaan.backup-status.shared/Library/Preferences/nl.nielsmouthaan.backup-status.shared.plist

is not in your list of instructions....?

When I tried to remove that I did get an Allow dialog.

[ridmaur]

I have done all steps, ending up with Not Set Up. However now I cannot seem to select my backup disk from Edit Widget dialog. Doesn't show any of the disks.

[nielsmouthaan]

It seems like the app can't access the preference file that includes your Time Machine configuration, including configured volumes. Granting full disk access is the only working solution now. It seems to work for some, and not for others. Not sure why. It's on my list to look into once I find time.

[trenchantlyUK]

Solved by giving full disk access.

[nielsmouthaan]

It could be because of an issue in Sequoia that is fixed in the latest 15.1 betas. Hopefully, this issue will solve itself soon. I'll update you when I know more.

[nielsmouthaan]

Now that 15.1 is out, can someone tell me if they are still experiencing the issue? I recommend removing the app entirely, including its preferences files, and reinstall it. See this post for instructions. Ensure the app no longer has full disk access if you have configured that.

[luddinho]

Nope, also with macOS 15.1 the widget still has no access to the devices.

First I have removed full disk access for “Backup Status”.
After that uninstalled Backup Status according to your proposal.
Then updated macOS to 15.1, installed “Backup Status” again regarding the instructions and restarted the mac again.
Added the widget and try to configure the Time Machine disk. Unfortunately no disk can be selected from the menu.

After granting full disk access to “Backup Status” again it is possible to view the status as expected.
The update to macOS 15.1 did not solve the issue on my side.
Still need the full disk access to get status info from the widget.

[nielsmouthaan]

Thanks for letting me know. I'll look into it once I have more time. For now, granting full disk access is the only reliable workaround.