Provide a feature for the duty person to share bot's action solution with the reporter

[alosenkov-infobip]

Hi!

I'm as a duty person in a channel where bot actions are used, would like to have a feature to find and get the bot's response to share the solution in the channel.

Current blockers

1. The bot doesn't react on the duty person messages when suggesting actions (and that's good) --> I have to ask the reporter to type PROBLEM_SUBSTRING in the thread to get the response.
2. If I don't remember which actions and problem substrings are available.

Idea

1. Add command like @bot action list to print actions available for this channel. Probably a short list of just problem field would be enough, i.e. without solution text. I could run this command in my personal thread.

   # Output example
   [
       "My problem 1",
       "My problem 2",
       "My problem 3"
   ]

2. Add a command to retrieve the solution for the problem specified, like @bot action show problem:PROBLEM_SUBSTRING (syntax similar to @bot action create — I would like to call this command in the support channel to share the solution with the reporter.

Thank you in advance for your work! ❤️