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[BUG] Status in Magento en Mollie niet in synch als een verwijderd product wordt gecrediteerd #742
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Frank-Magmodules
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Feb 19, 2024
Frank-Magmodules
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Status in Magento en Mollie niet in synch als een verwijderd product wordt gecrediteerd
[BUG] Status in Magento en Mollie niet in synch als een verwijderd product wordt gecrediteerd
Feb 22, 2024
Hey @gerben86, Could you please follow up on my request here? 😊 Thanks a bunch! |
Hi @Frank-Magmodules , Which details of the environment do you need? |
Hello @gerben86, it appears I may have reproduced something that we can investigate. If we still require your environment details, I'll reach out to you immediately. |
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Describe the bug
De status tussen Magento en Mollie Dashboard is niet in synch als je een verwijderd product gaat crediteren.
Used versions
To Reproduce
Steps to reproduce the behavior:
Expected behavior
De order krijgt de status 'Gesloten' en de terugbetaling wordt verwerkt.
OF
De order houdt dezelfde status en de terugbetaling wordt niet verwerkt.
Actual behavior
Er verschijnt een foutmelding in de backend: "Following products with requested skus were not found: SKU"
De order krijgt niet de status 'Gesloten'
De terugbetaling wordt wel verwerkt in Mollie
Daardoor is de status binnen Magento niet meer correct, want de status is dan nog 'Voltooid'
Logging
[2024-02-07T06:37:10.890265+00:00] main.WARNING: Unable to fetch stock #1 data for SKU MySKU1234. Reason: Following products with requested skus were not found: T530_3 [] [] [2024-02-07T06:37:10.907640+00:00] main.WARNING: Unable to fetch stock #1 data for SKU MySKU1234. Reason: Following products with requested skus were not found: T530_3 [] []
Desired behavior
If there's an error in Magento (in this case because the SKU isn't known), don't do a repayment via Mollie, because then the status between the 2 systems isn't in synch anymore.
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