Location disabled, but sometimes still gets send through.

[AFASbart]

Hello everyone!

We have implemented Mixpanel in Flutter with this package. And for privacy reasons we have disabled the tracking of locations.

But we can still see that some events still contains the location of the user. Even though it is probably only <5% of the events, 1 is too many for us.

Our event contains the country, region and city property. We do not know if this is a Flutter package or the Mixpanel servers doing something funky.

[zihejia]

hi @AFASbart , would you mind sharing how you disable the tracking of locations? As a best practice, you should call setUseIpAddressForGeolocation immediately after initializing the Mixpanel instance. This will minimize the chance of events containing the user's location.

[AFASbart]

This is the code we use, isn't there a 100% failsafe option?

        _instance._mixpanelInstance ??= await Mixpanel.init(
            useDevKey ? devKey : prodKey,
            trackAutomaticEvents: true);

        // Setting up any extra settings.
        _instance._mixpanelInstance!
            .setServerURL("https://api-eu.mixpanel.com");
        _instance._mixpanelInstance!.setUseIpAddressForGeolocation(false);

Hello @zihejia is disabling geolocation works for you? I tried this but it doesn't work:

// Import Mixpanel
import 'package:mixpanel_flutter/mixpanel_flutter.dart';

Future mixpanelTest(
String token, String userid, String userPropertyValue) async {
final mixpanel = await Mixpanel.init(token, trackAutomaticEvents: false);

mixpanel.identify(userid);

// Disable geolocation from IP parsing
mixpanel.setUseIpAddressForGeolocation(false); // Disable geolocation

mixpanel.getPeople().set('Test User Property', userPropertyValue);

We regularly update user properties and send user-related events from our admin panel. Unfortunately, this results in the user’s location being changed in their profile to the location of our team member who performed the update.

This is problematic because it inaccurately modifies the user’s geolocation data, making it unreliable for analysis and personalization. We need a way to prevent Mixpanel from updating the user’s location when making backend updates.

Is there a recommended solution to ensure that user profiles retain their correct location while still allowing us to update their properties and send events from our admin panel?