install cuda 12.4, but got libcublas.so.11 missing error

[rickywu]

Describe the issue

install cuda 12.4, geforce ex 550.54.14, cudnn9-cuda-12-4 9.1.1.17-1

got error
[E:onnxruntime:Default, provider_bridge_ort.cc:1548 TryGetProviderInfo_CUDA] /onnxruntime_src/onnxruntime/core/session/provider_bridge_ort.cc:1209 onnxruntime::Provider& onnxruntime::ProviderLibrary::Get() [ONNXRuntimeError] : 1 : FAIL : Failed to load library libonnxruntime_providers_cuda.so with error: libcublas.so.11: cannot open shared object file: No such file or directory

To reproduce

• OS:Ubuntu 24.04 / Windows 11 WSL2
• NVIDIA Driver: 550.54.14
• CUDA: 12.4
• docker: 26.1.1
• docker-compose: v2.27.0
• NVIDIA GPU: 2080ti
• NVIDIA GPU Memory: 22G

Urgency

No response

Platform

Windows

OS Version

11

ONNX Runtime Installation

Released Package

ONNX Runtime Version or Commit ID

onnxruntime 1.17.3 onnxruntime-gpu 1.17.1

ONNX Runtime API

Python

Architecture

X64

Execution Provider

CUDA

Execution Provider Library Version

CUDA 12.4

[tianlinzx]

Is this issue fixed ? We tried in our environments ,encountered the same.